PLEASE READ-THIS WILL HELP ALL OF YOU!!!!!!
Allied interstate called me screaming and verbally assualted me during the whole conversation.I have been on disability for a year now due to major back surgery.
An associate from Allied Interstate, Kelly Thunder told me "i've been on disability long enough", "It must be nice getting paid for faking an illness", "I'm taking advantage of the government", "I should be sitting down answering phones like she does","I should be standing answering phones if I can't sit" and asked "how could I afford to buy a hot tub?" (my son told her I was in the hot tub one day when she called, which she put in the phone note records to use against me later).And don't bother calling the manager, Doug Myers, to report the abuse. He gets rude and offended that you are supposively "telling him how do his job" and he "has two bosses that do that". He also said "its none of my business what happens to others"(I had told him I didn't want this to happen to anyone else).He said he "might listen to the taped conversation(when I begged while crying) after the other 5,000 things he has to do",and associates there "do what they need to do to get paid"
I immediately wrote down the exact conversation that took place with both of them for my records and sent a letter to A.I (didn't help), Better Business Bureau and I called The Federal Trade Commission. I was told to send a certified(very important to certify it for proof) cease telephone communications letter to A.I. and they are suppose to stop all phone calls to you but "Webster Crowell" called me two more times which I also sued for.
Their Compliance Dpt. is nicer but they say whatever you want to hear and act like the associates are being held responsible when another just calls and does the same thing. At first, I asked Allied Interstate for a letter of apology from the associate and company acknowledging the problem but they weren't willing to do that to make me feel better so I filed a small claim lawsuit on my own at my local court house and without an attorney. A.I. called me and wanted to offer me some money to settle out of court but I declined since it is more about them being held responsible by getting a guilty filed against them and if I accepted, it wouldn't be documented legally letting them get away with it.
I went to court today for the trial and the judge will make a decision within 30 days so she can review all of the evidence submitted. I've never sued anyone before but knew I had tons of evidence to win and it made me feel better to tell a judge what happened.
A.I. hired a local attorney that lives in my state, probably cheaper than flying one out from their state but he didn't have much to say since he had no witnesses to testify. He only had two pieces of paper from A.I. with very brief phone records. No times of calls or full names of the associates who called, just initials-very confusing to the judge.He ofcourse said she denied my accusations and said I was yelling and swearing but admitted the other guy shouldn't have called after they got the cease letter.He had no copy of the tape-that was a surprise, guess it would have all been over then.
I had more records than this huge company.I brought all my complaint letters and responses back, phone records from that day since I called family members hysterical after the call, pictures I took of my caller id with the time they called even though the number came up as 1-000-000-000 (its better than nothing),and certified mail receipt for cease letter. You should document the date, time, name and everything that happened so you don't forget.
Report it to the BBB,FTC and Attorney General's office. The BBB website offers a copy of a complaint filed with A.I. and a link to Attorney General's site with a large lawsuit filed last year where they took A.I. to court for many people-they did it all at the same time or file a lawsuit yourself because this company needs to stop treating people this way or be shut down if they don't stop.
The only way you can make a difference is to take action and if you don't want to do it yourself the Attorney's General will help. Good luck to you all and I will check in and respond to any help that you need. I will post the outcome when I get it.
Linear Mode
