After reading all these blogs, it sounds to me that something need to be done about allied interstate. How is a company like that still in business???? We started receiving calls just a few weeks ago, and the so called debt they are trying to collect is actually from a fairly recent transaction. A transaction that never came to be however. When my Husband started working in a different town, he could not get cell phone coverage w/ our carrier, so he started shopping around for a different carrier. We were with Sprint then, and they said that we would be able to cxl our contract without penalty, since they do not provide service there. So he went to AT&T, started looking at phones and so forth, and was pretty much ready to go with them. While discussing the contract details, they changed the terms, but they had already started pulling his cell number from Sprint, and had created an account. We told them that the terms they were offering were not the same as we had previously discussed, and we told them if they couldn't offer anything else, we would not use their services. To make a long story short, we walked out without signing any agreement, and were assured that everything would be cxld. We received the first call from AI in december. I called them back and asked them what they wanted from us, and they stated that they were trying to collect a debt for AT&T. I told them that we do not owe AT&T any money, and if they could pls make sure that they have the right person. They then called my husband on his cell phone, who by the way knows not a whole lot about what bills get paid when, and who is owed what, and he just figures, oh well, they say we owe a debt, so I'll pay right now, and get it over with. He then calls me and says he took care of this debt, and to update my books. I tried calling AI back to let them know that I will be putting a stop pay on that payment, but only got through to voicemails. We did the stop pay, and then contacted AT&T, to let them know that somehow there was a bill generated that should not have been. They researched and found that indeed it was their mistake, and I was told that everything would taken care of. By the end of the day my account w/ AT&T showed zero balance owed, and I was happy. And then today, low and behold..... I get a call from allied Interstate, now trying to collect the same debt I had settled back in december, plus late fees and intrest. The people I talked to today were redicously rude, unprofessional, and very quickly resolved to threatning me with having negative information put on our credit report. I told them that I had already settled everything w/ AT&T, and that the debt they were trying to collect was not a valid debt, and could they pls contact AT&T to get the proper documentation, so they can stop calling the house. The response was that this was not their responsibility. I was just baffled, don't these people have to verify the validity of a debt before harassing consumers?? I then called AT&T once again, and they assured me that everything was fine, and my account is still showing a zero balance. They conferenced AI into the call, and told them that this was a bill generated in error, and that they would receive the information shortly. I told them at that point that I am still concerned about this hitting my credit report, because they had already said it would have a negative effect if I did not pay. They (AI) said that until they had the proper documentation, it would remain a valid claim, and at so many days passed due, it would still go to the credit reporting agency. You're kidding, right???!!!??? After all that, and they still want to report that? They then suggested, that I could just pay them, to have it(my account) brought current, and then get a refund from AT&T, which is when I had enough. I asked them which part of "This is a bill generated in error" they did not understand, and that if I saw this on my Credit report I would get my lawyer involved. AT&T assured me that they would pull the file from AI, and that there should not be any more problems. I wish I could go through all the details of the conversation w/ AI today. All in all I spent 2 hours on the phone, was treated without respect, was threatned with repercussions, and had people I don't even know raise their voice at me, telling me that it was all my own fault, because I stopped the payment my husband had made. It is astounding how a company like that stays in business. They are ill equipped to handle any problems that arise while they are trying to collect a debt, blaming the consumer, and pointing fingers. They are all about meeting deadlines, and a quota that was put on them probably from upper management. Do any of the High and Mighty in that company ever read these blogs?? If they did, I can't understand why they can't provide some professional training for their employees, so they can efficiently go about collecting debt, instead of being put under pressure by the Big Wigs to make them money. We have had our share of credit challenges, but in all our years of struggle I have never dealt with a company like AI.