I had to laugh when i read this post. About an hour ago i had a very similar conversation with "Doug Diamond". I guess i asked him too many questions. At no point did i rase my voice or curse, but he said that i was "becoming beligerant" and that he was terminating the call. I believe he got angry when i asked for some sort of debt verification. He said "we, as well as Gold's, do not have to provide you with that. It's in your contract, maybe you should read it agian". To which i replied "It doesnt say that in the contract, maybe you need to read it again". He also threw in the parting shot "you can just pay the full amount now after it goes to court". I asked him three times for an employee I.D. number and he would not give me one. He claimed to be "at his office" but i could hear his children in the background. I also asked numerous times if there was somone else at their "firm" that could speak with. He flat out ignored me. Not a fan of Douggie Diamond.