DMP cannot verify BOA account that was sent to ChexSystem 4 yrs ago

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Sub: #1 DMP cannot verify BOA account that was sent to ChexSystem 4 yrs ago
Replied on 01-13-2012, 12:03 AM
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I am currently in a DMP that is in the process of sending proposals to the creditors that I have past due accounts with.

Unfortunately, they are having a problem verifying a BOA account that was sent to chex systems about 4 years ago. BOA is stating that the account never existed even though I have provided statements to my DMP from BOA with the account number on it.

What can be done about this entry into CHex Systems and how can I get BOA to send me something in writing indicating that this account cannot be located




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Sub: #2
Replied on 01-13-2012, 03:43 AM
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Has the account been sold off? If so, it is probably not in their system anymore. Can you match anything up with it on the credit report?

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