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CITIBANK - SEARS/ WESTERN AUTO

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PostPosted: Wed Oct 13, 2004 5:06 am Subject: CITIBANK - SEARS/ WESTERN AUTO


Aliases ( ? )  
Address ( ? ) 4300 Westown Parkway

West Des Moines




IA
50266
Phone ( ? )  (800) 227-3329
(515) 226-4862 (Fax)
Fair share ( ? )  
Electronic Payment :
Paper Check :
 
Late Fees ( ? )  
Interest rate ( ? )  9.9%
Re age ( ? )  
Acceptable Payment ( ? )  2.08% of balance or $20.0
Account Numbers ( ? )  16 digits beginning with 60154
Notes ( ? )  As of January 1st, 2004 all Sears accounts were taken over by Citibank. Account
benefits of existing clients, however, remain those of Sears as follows::
Required proposed % is 2% of balance.
No reduction on interest rate.
Do not waive over- limit fees.
Re- age occurs after 1st payment is received.
Accounts are recalled from collection agencies.
As of April 7th, 2004, newly accepted proposals on Sears accounts will receive the
benefits of Citibank. Proposals to Sears accepted prior to April 7th will remain under
the benefits of Sears.
Benefits under Citibank are:
Reduce interest rate to 9.9%.
Waive over- limit fees.
Accounts are recalled from collection agencies.
They vary on re- aging accnts. (Citibank's terminology for re- age is "CURED
PROGRAM")
Guidelines for re- age are as follows:
Accounts must be 4 months or more past due.
If account is over 178 days past due, account is not eligible for acceptances on
program.
If re- age never occurred prior to acceptance on the program, eligibility for re- age
will occur after three payments is received.
If re- a ged ONCE before acceptance on the program, eligibility for another re- aged
will occur two years after the date of last re- aged.
If re- age TWICE before acceptance on the program, eligibility for another re- age
will occur three years after the date of last re- age.
If re- age THREE TIMES before acceptance on the program, the account will be no
longer eligible for re- age, ever.
If re- aged on the program, and dropped, and then reset back up, they are no
longer eligible for re- age - EVER.
Clients will be removed from program if Citibank does not have their point of
contact; i. e.: home/ cell phone, and address.
Fair Share is contributed on an annual charitable donated basis.

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