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Posted: Thu Jun 29, 2006 5:27 am Subject: IC System/HSBC & Orchard Bank - need advice |
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I received a call from IC systems a couple of weeks ago regarding my Orchard Bank Credit Card. I was arranging to make a pyament with them, but when the date came up I expressed to them that I have never received anything from them in regards to this debt and that I am still recieving statements from Orchard Bank. My credit report is showing HSBC, which I have never received anything from them either in regards to this debt, this was just put on my credit report. I spoke to the agent (supervisor) and told her that I would like their address to send a validation letter to and I would like something in writing by showing me they are the owners of this account and not HSBC. She informed me that they were a third party and are working for Orchard Bank. I also informed them that I would be sending a letter to HSBC as well. They said they sent something to me in early May in regards to this and I told I her I have not received anthing from them and that I would not be making a payment until I get this validated. She then informed that if they did that then they would not be able to make payment arrangement with me and it would be charged off and the whole amount whould be do. I explained I am within in my rights to request this from them.
Should I go ahead and call Orchard as well to see what they have done, etc. I guess I just want to know if I am on the right track and if there is anything else I need to do?
Thank you.
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terrific5
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Debtcc Points: 100
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Posted: Thu Jun 29, 2006 10:04 am Subject: |
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you are on the right track here and it is wholely within your rights to request proof of debt. you can send them a letter requesting the proof of debt which you can find floating around this forum.
It would be a good idea, as you said, to call Orchard and see what their deal is. Just contact everyone who is in this thing and see whats what and go from there.
Its better to communicate with them than ignore them, not that youre doing that.
consider becoming a member of this forum and keep everyone here informed.
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zek1000

Joined: 09 May 2006
Posts: 55
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Posted: Thu Jun 29, 2006 11:46 am Subject: |
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| Quote: | | I spoke to the agent (supervisor) and told her that I would like their address to send a validation letter to and I would like something in writing by showing me they are the owners of this account and not HSBC |
Did you check the latest copy of your credit report? If HSBC has sold this account, it should be reported with a zero balance along with the name of the new creditor. Most of the confusions will get clear at that point only. Contact Orchard Bank in writing and keep a follow up over the phone. This is to gather proof that you were taking care of the matter and intend paying to the company authorized for it.
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GunsNroses
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Joined: 08 Jun 2006
Posts: 494
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Posted: Sat Dec 30, 2006 8:29 am Subject: in reply to your inquiry |
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federal law doesn't require any statements (they're courtesies) because you ARE responsible for tracking your own bedt/spending. i woyuld recommend setting up a payment to bring the account current (backtracking past due months because YES you are liable for most of the debt) and verifying your addres (because most of the time it's our fault for not confirming where we recieve our mail. believe, HSBC delivers their statements, even though they're not required to. following this... you can either pay it off or setup some kind of arrangement that buys you a little time. paying it off as soon as possible is always the best way to go.
-carlos
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carlos1
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