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Guest · Posted: Thu Jul 03, 2008 10:44 am Subject:

Funny story to add to the mess. CPC has called me before also and been really rude. One guy even told me that if I was currently getting ready to be prosecuted by my local county...haha...right!! So the other day, someone else called and when I asked for the detailed information...company name, address, phone number, he said "you dont need that information to make a payment on the account" and I simply said "if i dont need the information than i guess you dont need the payment" and hung up. I called today in hopes of talking to someone with a few more manners... well got transferred 3x and when i requested something in writing, he asked why i wanted and blah blah blah... so then he transfers me to someone... and i've learned to take notes now... well i ask the lady her name, she tells me, and since it was an odd name I asked her to spell it.. she says "its spelt just like it sounds".. well obviously if i knew how to spell it, i'd have never have asked you to spell it for me. Anyways, she proceeds to say, how can I help you very rudely... I simply said "you can't" and hung-up. I am really sick of thic companies behavior and am going to the originating creditor. If they want payment bad enough I guess they will take care of this problem. I suggest anyone else ask who the original creditor is and then contact them....

Posted: Thu Jul 03, 2008 11:00 am Subject:

It would depend on how old this account is but the OC might be out of the picture. Check you credit reports and see if the OC is reporting a balance or a $0 with "sold/transferred to another lender".

Annoyed by CPC · Posted: Mon Aug 11, 2008 10:07 am Subject: CPC is awful

CPC has been calling my house for a while looking for my 83 year old grandmother. We don't answer the house phone ever! It is hooked up just so we can have Direct TV and DSL. On 8/8/08 I answered the house phone because my cell phone was broken and I was expecting a call from a friend. It was a man by the name of John B from CPC. I let him know that the person he was looking for didn't live there. He was rude and aggressive yelling at me to stop covering for my grandmother. I asked him to remove my number from the list and he refused. I asked him how he got my name and phone number since my grandmother lived hours away, he said she gave it to him. That is the biggest line of BS because my grandmother has my cell phone line only!!!! When I asked for the business name he said it, but refused to repeat it. He said, "Lady, you seem like a smart person, figure it out for yourself!" Then when I asked to speak with a superior he replied, "Request rejected." I could not believe the unprofessionalism this man had. Do they not undergo customer service training. I understand some people lie, but I am telling the truth...My grandmother DOES NOT live with me. I know they already have my grandmother's number. They have been calling forever. They gave up on her line and googled anyone with a home phone number with the same last name. They are awful. I turned them on to the BBB this morning online. If they call again, I WILL call the police.

blonde · Posted: Sun Sep 14, 2008 1:39 pm Subject: CPC

I received a call from them saying I owed money to JCPenneys from 16 years again and I said I can't honestly say I have had a card for that long. She then told me that she had no idea why it was flying under the radar that long but that they are collecting it. They would kindly knock off 15% if I paid the amount up front to them. I said I would like proof of this and she said she could not give me any. I then told her I would look into it and call back. Then I called back the company, I spoke with an employee named Jeff was very rude and unprofessional. I was trying to explain the situation to him when he went off on me very rudely and saying what are you trying to do get off on a technicality such as the statue of limitation being way past. I told him that the lady who I was speaking with before told me the account was sixteen years past due and could not give me anymore information on the account. When I asked her to tell me what I supposedly purchase and the dates she said she did not have any information on it and I told her I was not going to pay any money to them if they could not prove to me that it was me or give me some information. Jeff told me that she did not know what she was talking about and I told him maybe the employees need to know their shit before you call people and tell them they owe money. I said it is not my fault and I asked to speak to his supervisor and he said “No you are not going to speak to a supervisor on this”. He then tells me don’t worry we are on recorded lines and I have you saying everything and I have noted your file saying that I was not going to pay $190.00 and proceeded to hang up on me. So I called right back and got a lady and told her that I would like to speak to a supervisor who works with Jeff, she transfers me to Jeff who very rudely tells me again “we are not accepting your calls and hangs up on me”.

This company is very rude and unprofessional. Beware !!!!!!

Artie · Posted: Mon Sep 15, 2008 12:30 am Subject:

Someone with SOL knowledge will be along to help and advise you. Good Luck.

SoonerMom · Posted: Tue Sep 16, 2008 2:49 pm Subject: Wyatt's obtuseness

Well Wyatt, chew on this. Your company has been incessently calling my private residence with regard to a debt of my husband's estranged brother. He has NEVER lived at our home! After speaking with an obvious under educated individual named "Stuart", he advised me that I would continue to receive harrassing calls if I didn't comply with either furnishing him info on the estranged brother or paying his debt. Pursuant to our state's statues for debt collection, in addition to the Fair Debt Collection Procedure Act passed by Congress, NO, you can not continue to call my residence for a debt that is unrelated to me, in addition to solicit payment for a debt that was not incurred by myself, is illegal. That can be derived as racketeering. Your Mr. Stuart asked me if I was an attorney since I am well advised of my rights, I suppose. When I informed him that I was not, he said that I shouldn't quote the law then. Hmm. Well here is what I am, a law student who clerks for a firm with a stellar reputation. As the well respected citizen that I am and armed with the exceptional education that I have, CPC has had in the last 2 hours, 5 complaints filed on my behalf with FTC, both the Minn Attny Gen Office and the OK AG's office, the FCC for telephone communication harrassment, intrastate and the BBB. In addition, if your office ignores the Cease and Desist order that I am sending them, they will be in violation of FEDERAL LAW. That federal statue states that " once a party is advise to cease their clear actions of unwarranted harrassment, they can not under any circumstances, circumvented by law contact the party who filed the writ to cease." If your company does, hopefully they have deep pockets because I will pursue my legal right for damages. Furthermore, Wyatt made statements to the effect that "we are all lying". Your company, it's employees and representatives are the parties that have issues with the truth. My case in point, I have never had any business with CPC and can not in any way, shape, form, spin, whatever it is that CPC wants to call it, justify calling an innocent individual as my self to settle some debt you have with some one else. CPC uses tactics that are threaded with dishonesty. And anyone who works there should be ashamed of themselves for treating well respected and high valued citizens such as myself, in the fashion in which you do. Oh and by the way Wyatt, why don't you find Mr. Stuart and tell him that ANYONE can QUOTE anything, having a law license doesn't prevent an individual for being educated about their rights. Hmm, sounds like I might also contact the ACLU, for in fact you are violating my civil liberties as a law abiding citizen! Have fun working for CPC while you can......

Guest · Posted: Wed Sep 17, 2008 12:49 am Subject:

Soonermom, this is a site that helps with debt collectors, NOT a CA!

Crys · Posted: Tue Sep 23, 2008 4:08 pm Subject: CPC

Someone called from 952-944-1620 by the name of Eric Hardy he said it was a law office. They called my work. The lady at work who took the call said he was a real jerk. When I got home today I called the number to find out what it was about and the lady who answered did not ask my name but put me on hold for over 50 minutes so I just hung up. I know I owe debts but I do not know who they are collecting for.

the wrong guy · Posted: Thu Sep 25, 2008 3:15 pm Subject:

I got a call from them today. i didn't answer initially, until I did a search for the number (800-815-2079) and it didn't come up with anything so i called it back. A guy answered and I said that I am calling back the number. He said that he is looking for a Jeffrey. Since my name is Erik, I told him that he had the wrong number. he replied with a snotty "Oh really". I told him yeah, rly.

Since this was the third company looking for this Jeffrey guy and my number is a business line number that I just got 2 months ago I called back and asked him what his company was. I asked if he was a debt collector and he said yeah (with a better tone than before). I asked him where he got the number since I am tired of companies calling my business line looking for this guy. He said that he got it from Experian. This had to been an older record if they have it by now and the phone number must have been cycled around and now i have it. Needless to say, I have been trying to call Experian to tell them that it is the wrong number but I can't get past their stupid annoying menu system.

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