Is Spectrum Billing Services a legitimate collectio agency?

I was just checking Spectrum out on the Better Business Bureau.

1. They are not accredited by the Bureau
2. They are listed as an EVICTION SERVICE
3. Their BBB Raiting is a C+

Address: P.O. Box 30689 (Different from the one listed on their website) Los Angeles, CA 30030.
Phone: 1-800-727-6874 Fax: 818-594-3803
Contact: Dan Coleman - Vice President Legal Affairs
Business Start Date: 02/13/2002
Company ID: 13130417

Complaint Experience:Most complainants allege receiving bills or mysterious charges on their phone bills that they know nothing about. After further investigation, it appears the charges are for adult entertainment telephone services. Complainants allege the calls were placed while they were not home, made by unknown third parties, or unauthorized credit card numbers were used to access the service. A few complainants allege the company does not supply the required proof of the debt or payments are not properly credited to accounts. The company responds to most complaints by issuing credits and blocking phone numbers or credit card numbers from further access in their system. In a few cases, the company responds by supplying proof of the debt as requested, explain the charges have been verified and the consumer is responsible, or by indicating that payments are properly credited to accounts.

There have been 40 complaints to the Better Business Bureau about this company reporting faudulent charges.

(All information was taken from the Better Business Bureau website)

Network Telephone Service or Spectrum Billing Service or Frontier..All these is 100% fraud Scam..the internal collection department, (the Collectors) Used false names and false information to scare people to collect money and harrast families members, There is a lot of things they can said over the phone, However nothing gets reported again any person credit, or legal actions...Lets see Ms. CINDY HALL sounds familiar....this company records incoming calls as outbounds calls ...It's agains the Law to record Outbounds Calls with out the permission of the party who they're trying to collect also they allow minor to access to they Adult Entertaiment services...so think about...they do not deserved any pennie.

I called these creeps to use their services a few times. now they are trying to hit me with fraud for exceeding my credit limit "knowingly" they have documented evidence i called. I wonder if they can legititmely report me. by the way men, stay faithful to your girlfriends/wife - don't end up in this pain I'm in.

i too am worried i did use their services but offered to pay in payments and they are threating me with jail

if any1 has dealt with them weare any legal actions taken?

has any1 been prosecuted? they are threating me if u have any info email me at **********************


Email address removed per site ToS. - Uncle Wulf

And for the record, you can't be put in jail for not paying a debt. Debts are civil matters. If they're making that tired, old threat, their other threats are likely bull, as well. Is this regarding a payday loan?

If you do owe, do this ASAP.

They hate their jobs, so let them vent and know they are blowing smoke and talking out of both sides of their mouth.

To get them to stop harassing you, report them ASAP to your local attorney general's office and send out the following "letter to creditor" if you owe. Don't answer the phone if you know it's them.

Here is a sample letter if you owe:

Your Name
Your Address

Spectrum Billing Services
PO Box 30689
Los Angeles, CA 90030-0689

RE: Collection Activities
Dear Spectrum Billing Services,

I am writing to request formally that your business (or any agency hired by your business) not contact me at my place of employment:
Where I work.
My employer prohibits such calls as yours under the terms of the 1977 Federal Fair Debt Collection Practices Act [5], I formally demand any such calls to my place of employment cease. You will please take note that this letter was sent by certified mail so I have proof that you are in receipt of this letter should legal action against you become necessary in this matter.
Contact with third parties, violates the FDCPA [13] as well.
Feel free to contact me at my home phone between __ and __ at the following number: (your number) or by mail at my home address:

Your Name
Your Address

Please give this matter the attention it deserves.
Sincerely, (Sign your name here)

If you don't owe, do this ASAP.

Sample Cease & Desist Letter-

Date:

Name Of Person at Collection Agency
Collection Agency Name
Address
City, State, ZIP
RE: Account #

Dear Name of Agent or Agency,
You are here by notified to cease and desist all collection activities. This is in accordance with the laws of the Fair Debt Collection Practices Act.
You and your company must Cease and Desist all attempts to collect the above mentioned debt. Failure to comply with this law will result in my filing a complaint with the Federal Trade Commission and my state’s Attorney general’s Office. I will be thorough and pursue all criminal and civil claims against you and your company.
Be warned, that if any negative information pertaining to this mentioned debt is added to my credit file after receipt of this letter, I will file suit against you and your company, both personally and corporately, to seek any and all legal remedies afforded me by law.

Regards,
Signature
Name

Before you send in a cease and desist letter, make sure you ask them for a written verification of debt via certified mail. Wait 30 days for a response - then use the above cease and desist letter. While you wait, contact you AGO office.

On the letter to creditor above, make sure you write "I am willing to pay the debt I owe."

I have recieved two invoices from this company for services not rendered. I did report the charges to my financial institution(Chase). Chase did investigate and drop the "fradulent" charges from my account.

Since, my father and mother have recieved harassing phone calls from a Mr. Rubio. This is an address I have not lived at since 2007. The calls were also made to a phone number that my parents never had in the short time I lived at their address. The phone calles were delivered in a very rude nature. When my mother asked what the call was in regards to, she was yelled at. After speaking to them for a few minutes, the caller from SPECTRUM offered my mother information that was security sensitinve. INSANE, who would have ever known for sure if that was my mother or not; It could have been another scammer like SPECTRUM on the other end of the line! I am not happy, and these calls need to stop!

Who can I report these calls to? Can a service like this be brought up on any type of a harassment charge? Can this fraudulent company affect my credit, being that my bank deemed the charges fradulent?

If there is a way to stop this, I will find out, and I will be glad to help anyone else with my findings!

I would like some advice about this company...I just received 4 letters stating that they were "rebilling" me for previous invoices (which I never got) and on those it has a list of calls that I supposadly made. Funny thing is, I checked my phone bill and the calls were indeed on the bill, listed as toll free number. But I never placed these calls!!!! How does this happen? I'm on a family share plan with my parents so I don't actually see the monthly breakdown in calls, and they never said anything to me because the calls didn't cost anything and they are for like 1 minute each. "Ms Cindy Hall" did place a phone call to my parents saying to call an 800 number which I never called because I'm caught up on all my bills and I know I don't know anything to anybody. Anything like this ever happen to anybody else? I know someone else said they record incoming calls as outgoing...but why would the calls show up on the phone bill if I never made them? Is there such a thing as "spam" phone calls? I'm really confused. Please Help!!!!

These guys are legit BUT i started sending my payments to them and for a while they were being credited then out of the blue i check my balance on one of my last statements and it never goes down they never post my payment untill they send me a copy of all my payments i will not pay them again. My wife was pissed off at me so bad also it sucks man

O cindy is an asshole I tell u right now she is and she talks to me any o kinda the way she think she can say