So, I received a letter out of the blue from AFNI stating I owned over $1k to T-Mobile. I did at one time have an account with T-Mobile, but I know that I honored my full contract with them, and I never received any correspondence from them after the fact. This had to be 6 plus years ago, so I sent a full DV letter asking for full details proving why they are claiming I owe this amount.
Within about three weeks, I finally received a "statement" that does in fact have my address at the time as well as my old phone number, seemingly from T-Mobile for the full amount they are claiming that I owe. Which at the bottom states, "This image was generated using a template provided by T-Mobile and your most recent billing data."
They included nothing that I asked for, which included a copy of the original contract, a summary of charges that amount to this ridiculous amount, complete payment history, fees & interest that may have been tacked on, etc.
What should I do at this point? There is no way I am paying them anything without detailed proof from the original creditor, especially when I know I completed my contract with T-Mobile. Can I contact T-Mobile directly, would they be able to provide me with any definitive details at this point, or would they force me to deal directly with AFNI? Should I send a second DV letter? Unfortunately I didn't keep any old statements to prove this. I appreciate any advice, thank you in advance.