My wife had some debts from her first marrige,ais was one of the collection agencies,we settled in full with them 2 months ago by phone, and got a confirmation number.they are still calling me to collect!! so i contacted a supervisor who told me yesterday that our account was settled, paid in full, and we would not hear from them again.this morning they called again saying ,no the account is being disputed and is not paid in full and i must be confused,so i asked to talk to the supervisor again.he told me the agents dont read all of the notes on the accounts.the agent treated me as if i was lying or stupid and never returned any of my calls to him,but its ok for him to call my residents and wake up my 5 month old son as often as they feel like doing.2 months and they cant tell me where my money went or if i even paid.when they called us a month ago trying to collect and we talked to a supervisor he said he would look into it.he said he got no responses and he would physicaly go to the accounting office to get answers.dont trust them with your money get names phone numbers extensions and time and date if you pay them any money.i have never delt a more disorganized company in my life.