CBE Group collection agency - How do consumers perceive this company?

Fine and dandy that you followed the law to a T... You should since you have a background as an atty in Canada. You are the exception rather than the rule. You only have to have experience in collections. Believe me, most debt collectors do not have advanced degrees. All debt collectors NEED to follow the law to a T whether they have a degree or not.

these eefers r sly they call me from a computer phone at the exact minute of the day 925 am mst and 847pm mst then im put on hold for 5 to 10 mins. on my cell phone mins so i have resorted to giving them a very special beavis and butthead ring tone now i laugh and play all day with my 2 favorite buddies. at the end of the day i come home turn on the computer take a shower then i go to donotcall.gov and file a complant telling them how they act like kim jon ill or adolf they really did ask me for my social security number, name address ect. thats illigal fraud next im calling the local county attourneys office because im trying to get em a new place to live in the cross bar hotel and one more thang that works a little faster for donotcall.gov you can call em with your key pad at 1-888-382-1222 just b a dictater to them if they get u off guard to them play their game i have great credit and i want to c their complant in writing first before i go to the local countys attourneys office but i wouldnt even say that remember play their game

yeah im catching on your cbe group

I settled a debt w the guys and now they refuse to give me a letter showing that the account has been paid! What can i do to make sure i get this!

Do you have anything in writing to document the settlement agreement?

I did get an agreement ltr stating that if I pd a certain amount it would setl the debt. I paid it and now 30 days ltr being that they told me to wait 30 days then call back for it I get a justin on the pho who claims be a compliance officer sd that they do not issue those kind of ltrs. i want a ltr to snd to the credit agency and to have proof that the acct has been paid! What do I do?

Yes i do the faxed me a settlment ltr aftger we agreed on a dollar amount that thry told me to wait 30 days and to call back to get a ltr of satisfation i called on thursday and i spo ke to justin who claimed to be a compliance officer after i spoke to a rep than a manager justin claimed they do not issue settlement ltrs. I want a ltr to confirm i no longer owe the debt for my records and to forward to credit agencies. What do i do?

Most collections agents aren't "thugs". They're real people, with families and bills themselves. They don't know who you are, and believe it or not most of them don't really care whether or not you pay the bill they are trying to collect. They, just like you, simply don't enjoy being called names and lied to all day long. It is a stressful thing to be involved in having delinquent debts, and it just sucks that it has to happen. Trying to play the "I'm going to sue you" game or the "you are in violation of this or that law" game is most often a waste of time. When you are really frustrated because of something causing you to not pay a debt, and someone calls you to ask you to pay it, naturally it's really easy to just vent all your frustrations on this person. Most often this is what starts the hostility and leads to things like an angry collector doing or saying something mean or harassing.

P.S. - Harassment can be anything you want it to be. It's defined in FDCPA as anything that the consumer feels is harassment. If you don't like what they're doing and think it's harassing, it's harassing and you can tell them that.

whatevs....geez you people come on here and act like threatening people is okay,but when someone comes on here and vents about it then they are the bad guys.any collector that demands payment without docs is a thug.any collector that threatens arrest is a thug.any collector that threatens garnishment is a thug.get the picture.the only collectors that get mentioned here are thugs,and should be treated as such.

A recent court decision found that debt collectors may not violate one provision of law (FDCPA says debt collectors must identify themselves as such) in order to comply with another provision of law (it also says they may not disclose debts to third parties).

They have "cleverly" violated FDCPA if they are attempting to collect on a consumer debt. Repeated calls, repeatedly refusing to identify themselves as debt collectors, or by name when asked, are repeated FDCPA violations, and also abusive.

If you keep getting hang-up calls from them, then they are using an autodialer to call a cell phone, which is a violation of FTC and FCC (and some state) autodialer rules, whether they are debt coll
A recent court decision found that debt collectors may not violate one provision of law (FDCPA says debt collectors must identify themselves as such) in order to comply with another provision of law (it also says they may not disclose debts to third parties).

They have "cleverly" violated FDCPA if they are attempting to collect on a consumer debt. Repeated calls, repeatedly refusing to identify themselves as debt collectors, or by name when asked, are repeated FDCPA violations, and also abusive.

If you keep getting hang-up calls from them, then they are using an autodialer to call a cell phone, which is a violation of FTC and FCC (and some state) autodialer rules, whether they are debt collectors or not.

ectors or not.

Getting several calls a day from CBE Group for someome I did not know, and calling back the numbers on my caller ID didn't work. I took a bit of the former employee's advice. I called this number for Main Office 1-800-925-6686. I spoke calmly and politely to rep. Responded to her greeting like I would have anyone else. "Hello (reps name), my name is Ruth and I need to let you know about a wrong number." Took a few minutes but she was as polite to me as I was to her and said that my number would be removed from the list. Thanked me for letting them know. We even chatted a bit at the end of the call.
Now it's "wait and see" as far as the calls stopping, but I believe that they will.

Hello. I have been receiving calls from this tel# that seem to be linked with the CBE (704-970-1936) collection agency, at least based on comments I read over the Internet. I missed a call this morning but I don't think they will call back again today, at least not until the evening. In any rate, what should I tell them when I pick up the phone given that I am not aware of any debt to any credit card company or otherwise? Is it possible for a person, business, or institution to "make up" a "debt" and apply it to some random person? I hope not but that would be real creepy. Based on some of the comments here, I must cooperate with them or else they will not provide me with any specific info. as far as why exactly they are calling me... is that correct? Is it safe for me to even confirm who I am with them? Would they consider that "admitting" a "debt" that I don't even have? Assuming they got the correct name, does it mean I somehow ended up in trouble without even knowing? I guess if they ask for the wrong person I just let them know and hope that will be the end of it. I also added my #s to the Do Not Call Registry as a result but I don't know if this would cover them. Was I suppose to get any written material concerning a debt prior to such phone calls from a collection agency? Can a collection agency call a person without that person ever being informed of a debt from the person, business, or institution they are said to owe money to? I would greatly appreciate if anyone could provide answers to these important questions as it may assist me in figuring this out and helping me once they call again (and I'm pretty much sure they will as they called my # 4 times during 3 different days thus far) Thanks a lot, take care, and good luck to anyone who has a debt! PS I feel that it is a form of harrasement because now I am worried about a debt I don't even have, and in these harsh economic times its not a comforting feeling, even though I believe that its a mistake and this matter will be resolved once I speak to them and hopefuly get the information that led them to call me from the first place.

the reason they dont have those kind of letters is they didn't buy the debt all you have to do is call the company that hired cbe and ask them for the letter you do have to wait 30 days from date of payment because its reported 1x a month to the companies who have paid the bill.

work with for cbe , we can not tell you why we are calling until we know we have the right party on the line, we can you the name of who we are trying to reach. if we have the wrong # tell us and we will remove the number its the law. if we do have the right party and do believe you dont owe it then tell us and we will help you find a way to get it resolved quick, wether its validating the bill or helping with finding who put it in your name ,alot of family members mostly children of people unfortunately put utilites or credit cards in parents names and that is fraud, either they need to have charges filed against them or the bill needs paid( we dont know that your son put in your name and we shouldn't get yelled at for that ethier file charges against them or pay the bill)we dont wnat you to have to pay something you dont owe! we were hired by what ever company that states this account in your name we have to validate that

i love how they just called me, asked for me by name then hung up... real class

Send a dept validation letter to c b e group certified mail return receipt , they have to sign for it. they can not contact you durring the 30 day validation period, untill they verify they must stop collection attempts and calls. they most likly will give up or sell it off again