CBE Group collection agency - How do consumers perceive this company?

Paul

Actually, multiple attempts are allowed as long as no contact is made and they are not excessive. The excessive part is open for interpitation (sp?) and can go either way based on the judge.

well i guess it is open for interpretation.but i have had friends called 10-12 times a day.that seems excessive in my book.however that is a good point as each state might look at it differently as well.btw what got me was the humanoids who spouted that never specified.i know some bottomfeeders(this one for example)do call multiple times even after they talked to someone that day.

thats called harassment and the law does protect you from this its called a cease and desist letter

CBE is far from a bottomfeeder.

this cbe group has started calling me over a debt my son owed on some video equipment, i told them, he doesnt live with me and hasnt since 2004....but they just keep calling, here is the main number that shows up----678-331-7211
i have just decided to start saying i am him in my most feminine voice and awaiting their reaction.
since they are too dimwitted to know the difference.

Dear SoapLady,

Since you were/are an attorney you should be able to spell correctly as well as use proper grammar. An individual's professional education should be reflected in their writing skills. I see this problem throughout your posts. Please make a more concerted effort to compose your answers in a grammatically correct manner. Thanks.

This is a volunteer board....and I have never been able spell...thank god for spell check! Do you have something to contribute or are you just here to spam the forum????

Regardless of whether or not you actually owe the debt you can stop collection agencies from calling you on the telephone. By law, if you inform CBE or any other collection agency stop calling you on the telephone they must do so. However, they may still contact you in writing. This is always better so that you have a paper trail of all correspondence. advertising link removed.

However, if you do owe the debt then make arrangements for payment. Don't just ignore it.

4. Assert your right to privacy . If your first contact with a collector is by telephone, tell the caller that you want all future contact in writing rather than by phone. You can also instruct the collector not to call you at work or at all if that is your choice. Make notes of your first conversation and start to keep a file. See Item 5 of this section. It is important to follow up on such requests in writing right away. Your letter should include requests about contact or other matters discussed in your first telephone contact. Note: If you notify the collector not to contact you at all, it is entitled to contact you one more time to explain how it intends to proceed.

Also you should tell and write the collector that you are the only person to be contacted. Since the agency is well aware of your location, there is no need to contact your employer, neighbors, relatives, or friends to find out where you are. If you are an employer, friend, neighbor, or family member who is being contacted by a collector, you can write the collector and tell it to stop contacting you.

Sorry. I did not intend to personally offend you. Please accept my apology.

Are we correcting grammar now?

Jonks...third party advertising is not permitted on this board.
Plus you are giving out incomplete and not totally accurate information.
I read thru the site you posted and quite frankly, their collection letters are a joke...they make requests and demands that no CA is going to respond to. Letters such as these will simply result in the consumer being sued quicker. Maybe you should read the FDCPA...consumer privacy is well served by this act.


.

You do not tell a collector no to call you....verbal requests are invalid unless they are calling you at work. Per the FDCPA cease and desist requests must be done IN WRITING. Secondly, there is no such thing in the FDCPA that requires a collector to contact you only in writing...there is no such thing as a partial cease and desist....it is all or nothing. Some agencies will comply voluntarily but most will not.

False. The one and only way to make phone calls stop is to send a cease and desist in writing. There is no partial cease and desist provision within the law--in other words, if you send them a letter saying "do not call me, only communicate in writing", they are likely to stop all contact with you and move on to the next step, which could be a lawsuit. If you simply tell them over the phone to stop calling, then you have accomplished nothing because the law specifically says in writing.

So let me get this straight....you come in here, criticizing one of our moderating staff because she does not use "proper grammar", and complain about how unprofessional it looks....but you failed within your very first three posts here to follow the terms of service you agreed to follow when you signed up? And to top it all off, you do not even know the laws you are trying to advise our members on? Don't respond--stop, take a breath, and let that irony sink in just a little. Seriously. How do you think it looks for the company you tried to advertise, when you cannot follow basic rules, and do not even know the subject matter yourself?
Really? That's one third of what needs to be proven, chief. Many times, the issue our members have is not about if they owe the debt, but rather if they owe it to the people who are trying to collect, or even if they owe the amount that is claimed to be owed. You cannot show up with three posts and a blind, halfway-educated "if you owe it, pay it" sentence and get anywhere. With all due respect to you, please go get educated on this subject before trying to offer our members any more advice.
You can "assert" anything you like, but in the case of what you said there, do not hold your breath....because it will not happen.
Not over the phone--the law specifically states this in section 805:

Stop telling our members false information. We are here to HELP them, not to give them advice that will only leave them more frustrated!
This is entirely unnecessary. The FDCPA already dictates the rules for ANY AND ALL third party contact. That is found in section 804 and 805. It states that a CA can only contact a third party one time, cannot disclose any information that would identify that they are trying to collect a debt, and can only call for the purpose of trying to locate the alleged debtor. Once they know how to contact the alleged debtor, they have no legal reason whatsoever to contact anyone else. Period, end of story. You do not need to tell them not to call other people--unless they are breaking the law and doing so after they found you. And, if they are breaking that law, they are less likely to follow your letter and stop now.

Wow, I sure am glad that you dropped by to tell us all how to be more "professional" here! Have a nice day!

p.s.--the preceding post was made with proper grammar and spelling, just for you.