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Sub: #1 Questions about my HSBC account..
Replied on 07-10-2008, 09:15 AM
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Hey there.. in the past I had a thread about two collection agencies. Since one is settled and down with, i didn't want to make it too confusing and add to the thread (it was kinda confusing as it was!) Here is my dilemma.. I owe HSBC money for a credit card. Nothing too major, maybe $500. ER Solutions has been calling and saying I have to pay them. I did pay them a few payments but they were accepting $25 a month.. : which was great but it turns out I was owed HSBC a late payment of $35 each month than insurance for them at $12. (One of those programs that gives you identity theft, and so on). I sent ER Solutions a DV letter a long time ago and have heard nothing from them. I still get bills from HSBC but they say they no longer handle my account. What should I do? I don’t want to make this worse and I’m so confused. If I am still getting charged late fees, does that mean HSBC still owns my account? They are not helping me at all over here.. Also, I would like to get out of the insurance program since the account is closed, I see no need to protect it. The card has been cut to shreads a long time ago. Any advice?

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Sub: #2
Replied on 07-10-2008, 04:23 PM
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Is the account absolutely closed with HSBC? When was it closed? Any fees for insurance should have canceled with the closing. Why wasn't the insrurance making the payments? isn't that what it is for?

Late fees should have stopped when the account was charged off.


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Sub: #3
Replied on 07-14-2008, 07:05 AM
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see, i don't even know if it is closed! HSBC isn't helping me any.. none of this even sounds right to me?


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Sub: #4
Replied on 07-29-2008, 06:13 AM
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I once again recieved a bill from HSBC. I have been getting them every month (even when ER Solutions was still calling..). What should i do? I don't want to get sued over this but I don't understand where these fees are coming from! HSBC is no help at all.. they said they no longer have my account. But than why are they billing me, charging me interest and charging me my insurance fees? Should I put something in writing to them?



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Sub: #5
Replied on 07-29-2008, 08:54 AM
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can you send the orginal creditor (HSBC) a debt validation (or similar type of letter)?





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Sub: #6
Replied on 07-29-2008, 08:57 AM
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If you have disputed the account with the CRA's and HSBC verified, then the OP could request an investigation under sec 623 of the FCRA. HSBC would have 30 days to respond. From posts on other forums regarding HSBC though, they do not repsond well to anything other than litigation.







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Sub: #7
Replied on 07-29-2008, 10:44 AM
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Is that so? I know i was advised before to tell HSBC that ER Solutions is not validating and I don't know what to do.. I have paid ER in the past but I don't want to give them anything until they validate. HSBC is being shady anyway!




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Sub: #8
Replied on 07-29-2008, 10:53 AM
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Has HSBC charged off or sold the account? How is it reported on your CR's?


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Sub: #9
Replied on 07-29-2008, 11:36 AM
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i have to look at the report again, i thought it was charged off. i'll check again though.. it's funny that HSBC won't talk to me yet they still mail me bills and charge me their monthly fees...




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Sub: #10
Replied on 07-29-2008, 12:56 PM
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If they've CO'd the account it can still accrue interest but I don't beleive that they can continue to add late payment or over CL fees.

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Sub: #11
Replied on 07-29-2008, 02:05 PM
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What about sending HSBC a letter canceling the card and closing the account? Maybe that will stop the fees from adding up? Your right it doesn't make sense that they would still be charging you if it was out of their hands.


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Sub: #12
Replied on 08-12-2008, 10:56 AM
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thanks for the advice. i still have nothing new to update with this company. this is my last credit card to pay off (well, one of my last two but the other fell off the planet when i asked for a debt validation - i still have an eye-out though.)
I really want to pay them off because this is my last large balance than besides an evil payday loan with geneva roth, i will be debt free. i am considering debt consildation to get on a program? They seem to still have this debt. their collector dissapeared and when i talk to hsbc they say they won't help me. soo frustrating!


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Sub: #13
Replied on 08-27-2008, 07:23 AM
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i still have nothing new to add but am still getting letters. i'm pretty sure HSBC still owns the account. ER Solutions has all but dissapeared. Someone once advised me to write to HSBC and tell them their collections never validated the debt. I don't know what to do, I really don't..

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Sub: #14
Replied on 08-27-2008, 02:05 PM
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I am not sure if this is right, but I would wirte them a certified letter stating the fact that this account was closed as of xx date, but they are still sending bills so they must still own the account. I would also state that you have made calls and had gotten no help with this. Maybe offer them a settlement without the late fees and insurance (if you are able to do this) and see if they respond. Otherwise, if you call back, and they say they can't help you, request to speak with someone who can because you want this resolved. (I have had luck with this last approach) as I said, this is only an idea...


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Sub: #15
Replied on 08-29-2008, 06:47 AM
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Thank you for the advice. I'd love to settle, i might be able to, it depends on the price, i guess. i def want this settled before the holidays come along because it's my last big debt. i agree that they do still own the debt, but they don't take any collection attempts and they won't even speak to me.. i'm scared they're gonna set me up.

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Sub: #16
Replied on 08-30-2008, 03:27 AM
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HSBC is one of the hardest to work with. From reading posts on this and other forums, the only thing they seem to respond too are ITS(Intent to Sue) letters.




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