I would think, if the parents tell the CA to stop calling, they should. Am I confused?
OK. CTRL-C, CTRL-V, straight from the fdcpa.
Any debt collector communicating with any person other than the consumer for the purpose of acquiring location information about the consumer shall --
I skipped to this part.
3) not communicate with any such person more than once unless requested to do so by such person or unless the debt collector reasonably believes that the earlier response of such person is erroneous or incomplete and that such person now has correct or complete location information;
The way this reads to me, the CA can only contact the parents once to verify location information, or if the parents ask them to call back, or if the CA think the parents might actually know the location of the debtor.
Where many CA's cross the line, though, is when they keep calling the parents and are pretty much calling them liars, and they need to tell them where the debtor is; that's harassment pure and simple. Whether or not the parents actually know, it's not up to the CA to call them liars. Or keep calling when the parents tell them to not call back. Or ask the parents to give the debtor a message; it says nothing about using the parents as a messenger service. Or divulge to the parents why the CA is calling trying to locate the debtor.
When the CA starts violating the FDCPA is when other steps need to start being taken by the debtor. Like filing complaints with the FTC, BBB, and their state's AG's office. It seems to me, if the parents are being harassed by the CA, they should do the same. Also, contact an attorney and file a lawsuit for any and all violations of the FDCPA.
The only CA's that should look down on this site and these forums are the ones violating the FDCPA. The honest "well respected" CA's really should have nothing to worry about, or be intimidated by this site.
Just my thoughts.