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Send message to Chrys Henderson
Sub: #17
Replied on 04-17-2009, 03:25 AM
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Realman,
They can work as hard as they want to for their clients. But they need to remain under the LAW. These events that so many people are complaining about are ILLEGAL by Federal law. By trampling upon the freedom and protections that we are granted by LAW, you trample upon your own freedom. Some day Justice will come a'callin'.

Hi Ladielucille,

File a complaint with the Federal Trade Commission and your State's Attorney General's Office.

These payday loan places are little better than loan sharks.

Anonymous
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Sub: #18 Rude Customer Service- Very Unprofessional
Replied on 04-20-2009, 03:36 PM
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wander if the CEO of this company knows how rude and unprofessional their customer service reps are?. I called because I was receiving a notice for a 937.05 plus AT & T bill on my daughter. I tried to get some information from them regarding this debt because I knew it was an error and was working on getting the error corrected. I spoke with a Jason Johnson and a Ms. Hardeman who by the way hung up on me. When Ms. Hardeman answered the phone these were her exact words “How can I help you” no thank you for calling, no my name is Ms. Hardeman, No National Recovery System how can I help you, no NRS. She was so rude, I asked who to whom am I speaking with she became very unprofessional at this point. I then asked for a supervisor and she became got irate told me she would help me but would not let me speak with a supervisor. I informed her that I needed a supervisor and she told me she would not get a supervisor and that she was going to hang up on me and sure enough she did just that. At this point I am thinking this is the most unprofessional company I have every dealt with.
The sad part is I had to look up AT & T call them, explain to them that my daughter is 18 and has an active account that she just got 4 months ago. How could an 18 year old have a 937.05 bill and an active AT & T account? AT & T did their investigation discovered it was an error on their part, they accidently set up two accounts in her name. This is what I do not understand is why we did not receive any bills concerning this second account before now. Nonetheless, AT & T was very professional and fixed the problem right away. I understand that errors do happen, but what upsets me is this company that AT & T uses to collect their debts is so unprofessional and rude and not willing to help in resolving this problem. I understand that when you are dealing with debt that sometimes it resolve some aggressive action to collect, but I think NRS should have heard the situation and at the least directed me back to AT& T who had reported the debt to them in the first place.
I hope that Jason Johnson and Ms. Hardeman both be placed in the unemployment line and maybe they will appreciate the job they have. While they are waiting for someone to call them for a new job they will take some classes on professionalism and good customer service. Also, I hope they learn to treat all customers with the utmost respect regardless of the situation. AT & T needs to find a new company to collect on their debts.

VICTIM OF AN ERRONEOUS DEBT!!!!

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Sub: #19 AT&T bill
Replied on 07-27-2009, 03:24 PM
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I just had my AT&T collection switched over top NRS recently due to the fact that I was making payment of whn I ould inregards to a account that I closed. AT&T originally charged 485 to settle with the first collection company which I was dealing with which was NCO financial. I needed to valid this claim and have a payment to submit but this datuday. Unfortunately I could not I told Carl Wilson that. I just calld to cancel this payment and he goes can you call me in the morning and we will take care of this. I have been trying to set this up to pay in full at first but got a run around. Anway paying it in full next weekthey said it will not reflect negatively on my credit report if I ay 216.37, i am okay with that why try and rush payment when I stated when I could pay it. Anyway I dealt wih a farly decent person hope it al goes through well. I just did not appreciate the call me in themorning bit best of luck to others.

musgrove
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Sub: #20
Replied on 09-22-2009, 05:15 PM
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do not, do not call call my number again.

NRS
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Sub: #21
Replied on 01-14-2010, 02:43 PM
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The folks at NRS are rude, demanding and they lie. I settled debt that I didnt think I owed and they came back a month later and said that I owed the rest and that they didnt settle the debt. They manuplate and raise thier voice, threaten etc... all against the law. One of their reps hung up on me when I wanted his name and phone number and when I called back they said yelling is subjective??? what?? reallllllyyyy???

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Sub: #22
Replied on 01-20-2010, 11:22 AM
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am having the same problem with my mother and law and I agree with everything you are saying in this message! this people from NRS are the worst!

ex emp
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Sub: #23
Replied on 01-24-2010, 11:44 PM
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whatever anonymous? who are you dennis? this co is a bad place.. if everything was exposed.... the amount of lying and cheating is really bad and im just talking about the employee side. so everyone else im sure is the same, but they prob real do feel validated since they are dealing with people who dont think there gonna get paid anyways it makes sense if you want to take advantage of everyone else they take advantage of new hires treat them like crap and it really just feels like a sweat shop on the phone fishing for execs that have people that owe them money u stiff arm those guys into giving u accts and then cheat everyone else after they get paid they lie the desperate..... these guys im sure they have to have problems sleeping because they are pricks retention is soo bad because they cheat all new hires as much as they can. but it is licensed stealing, they prey on pain and weakness, yup

not a dope
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Sub: #24 Scam
Replied on 02-08-2010, 04:44 PM
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Just got off the phone with one of the creeps that work for NRS - the debt was not even in my name - they will not stop calling my house. I told her that this is not the person you are calling - they wanted my social security number - which I would not give them. Who ever you are that you posted that they are a great company to work for, do they teach you that speaking to someone in curse words gets you what you want - and screaming obscenities is the way to deal with the public. It is actually against the law. I pay my bills - and when I can't I make a phone call and things are worked out. I have never gotten a piece of correspondence from this company they won't tell me what the bill is for just want my social - yeah right. Any one that falls for this is as dump as this company.

Suggestion
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Sub: #25
Replied on 04-05-2010, 01:12 PM
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Don't have any outstanding debts but I agree that debt collection can be a touchy issue but if the majority of people who go to these companies have already had an opportunity to make arrangements. They have chosen not to do so. I think the people who don't pay there bills are jerks. Would rather have cell phones and other things they can't afford. What about accepting some personal responsibility. Want to talk about rights when you a parracite to society. Always want something for nothing. Shame on you guys. Get a job two or three and pay what you owe.




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Send message to paulmergel
Sub: #26
Replied on 04-05-2010, 01:48 PM
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Quote:
Originally Posted by Anonymous View Post
Don't have any outstanding debts but I agree that debt collection can be a touchy issue but if the majority of people who go to these companies have already had an opportunity to make arrangements. They have chosen not to do so. I think the people who don't pay there bills are jerks. Would rather have cell phones and other things they can't afford. What about accepting some personal responsibility. Want to talk about rights when you a parracite to society. Always want something for nothing. Shame on you guys. Get a job two or three and pay what you owe.
WOW a PARASITE that can't spell.be still my heart.btw everybody owes debt mopus.just sometimes life gets in the way,and people fall behind.being the PARASITE with no typing skills whatsoever.i wouldn't go on a forum like this.it's obvious you have the skills and temperment for phone harrassment....now back to it with you.

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giving hope to the hopeless,help to the helpless,and hap to the hapless.

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Sub: #27
Replied on 09-13-2010, 11:45 AM
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Quote:
Originally Posted by Anonymous View Post
Sounds to me like a lot of crying by a bunch of debtors and some ex-employees. NRS is a great company to work for and works hard for there clients. If you do not like them calling you then pay your bill.
I just spoke to someone from NRS AGAIN. They've been calling my number for nearly 2 years now, for as long as I've had this phone number, looking for Brenda Crockett, whomever the hell that is. Don't know her, have never known her, don't want to know her. But no one at NRS wants to believe that. For the third time they promised me that my phone number would be taken off the account but I know that in a couple of weeks some jerk will find it again and the calls will start, at least two-three times a week, sometimes two three times a day. If they don't want to believe me why don't they go to the internet and see who the phone number is registered to. Good grief!!!!! I don't them any money, don't have any unpaid bills. Why am I being harassed this way??? Is there a state agency I can complain to? Somebody who can make them stop?

justme2
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Sub: #28
Replied on 09-17-2010, 12:11 PM
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The next day after I said I would pay the bill to AT&T, I have received calls from AT&T every day asking me to come back. I paid my bill originally as soon as I received it and AT&T, being so large, sent me back to money. Now they can't figure out why I don't want to rush and pay them. Do you think I would every go back to AT&T, NO WAY!!!

Brian S.
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Sub: #29 These guys are just amazing...Redneck, Rude, and Retarded
Replied on 10-06-2010, 11:33 AM
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I got a call from Brad Mitchell (972-798-1000 ext 220 who was investigating an issue and from their "legal" department. This guy and his company are such flakes its not even funny. The bill in question was not even valid but they will try and talk over you and ask for all sorts of information. I am an attorney so I enjoy having fun with these kind of people but for those of you who just googled this number and are nervous and bothered, let me tell you, do not let these people ruin your day, make you scared or anything else. Tell them to call your attorney and even if you don't have an attorney give them some Wal-Mart local number or the number of a local adult store or something ridiculous as these people and companies like this lack legal regulation and need to be put in their place and the word needs to be spread.


Steven2901
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Sub: #30
Replied on 10-06-2010, 11:37 AM
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http://biz.yahoo.com/ic/106/106775.html

This is Nationwide Recovery Systems and they harassed me as well. They need to be called at their homes at 7pm at night when they are their family over for Dinner.

If you are board during the day, just call these idiots. Pick an extension or a number from above, just make up a name.

Contact Information Address: 2304 Tarpley Rd., Ste. 134
Carrollton, TX 75006
Phone:972-798-1000Fax:972-798-1020
Financial HighlightsFiscal Year End:DecemberRevenue (200:18.00 MEmployees (200:275
Key People CEO: Christopher J. Mathews Treasurer, Controller, and Assistant Secretary: Tonya Stockton VP Sales: Dennis Dlabaj

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Sub: #31
Replied on 10-06-2010, 12:00 PM
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Quote:
Originally Posted by Anonymous View Post
Sounds to me like a lot of crying by a bunch of debtors and some ex-employees. NRS is a great company to work for and works hard for there clients. If you do not like them calling you then pay your bill.
Well, how about those of us who DO NOT owe a debt and are continually harassed by creditors?

I have been called 8 to 17 times a day by a debt collector trying to get me to pay $8300 for a visa that I never had with my ex-husband. I did have a joint bank account with him, but was NEVER on his visa card.

We have been divorced for 11 years. It has been at least 6 to 7 years since my ex filed for bankruptcy and stopped paying on the visa. I suspect someone got my name and SS# off of the bank records and decided to try to take me for a ride. Not happening!

I have a great lawyer who advised me very well in this case... They need to prove that I owe by showing where I signed the visa contract. I know that I never did so I know this will go no where. Plus, the statute of limitations for breech of contract is 4 years. They don't have a leg to stand on!

Steven2901
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Sub: #32
Replied on 10-06-2010, 12:14 PM
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I have received a call from Brad Mitchell in the past but you got his extension # incorrect: (972-798-1000 ext 2208

All you bored people out there, give him a ring! Ask him about his day, what he had for breakfast, etc?




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