I am glad that NRS is a great company for you to work for. However, maybe you should get to know some of the people that have complaints about NRS.
I DID in fact pay my bills - in fact I OVERPAID. I stopped the ACH's on my PDL because they kept taking money out of my checking account after the loan had been paid back. When I stopped, they turned it over to NRS. I requested Debt Validation - I got nothing. I sent a certified letter - it was never signed for. I sent several emails stating that I was anxious to get the matter cleared up - I received no reply. I haven't heard anything from them since January. Guest - I AM a person who pays my bills....unfortunately the people you pay your bills to aren't always professional.
Now...if you can tell me why NRS hasn't answered ANY of my coorespondence - that would be helpful to me.
Since you work for them.....and they are such a great company, please be of some help.