WaMooHoo won't work with you. I'm experiencing this myself. I had spotless credit up until a year ago...had medical issues and now I find myself in some pretty bad circumstances. Word of advice...make sure you have good medical coverage. Anyway, back to WaMu...I tried and tried to negotiate some kind of payment arrangements with them to no avail...gave up in June and went with debt settlement company. My credit is looking pretty bad these days, but I really don't have any other options, short of filing for bankruptcy and I don't want to do that (even though I'm not sure when this is said and done that my credit will look much better than if I did file for BK) because I don't want to screw anyone over. The creditors are pretty stupid as far as not wanting to negotiate repayment terms for people who are having financial problems...I don't know what they think the outcome will be. If I had x amount of dollars to pay them each month, I wouldn't be in the situation I'm in.