LOng story but this is what your dealing with. My husband went to boot camp and AIT July of 2005. I did not have a power of attorney so they would not talk to me(household credit). I told them i did not need to talk just wanted to make payments. So they very nicely made an arrangment to take out of our account $150.00 per month. We get to our first duty station and open the bill. It was $2000.00 more than when he went in. The date THEY set up was late so every month I was charged a late fee, over the limit fee, and payment by phone fee. So I get a call from Frye office that says I do not understand why your over here you have not even missed a payment. I wanted the account closed and even tho they saw what Household did and admitted it they said there is nothing they can do and I am doing it...My husband is a soldier and if he falls behind they can call his commander, that was said several times. So to all of you, Good luck.
Denise