I was contacted by this company at 8:16am , I don't start work normaly until 8:30am. I came in early this morning and let the call go to voice mail since it was not a business listed in my directory. After listening to the womans sloppy - half - a$$ed message while sucking on a jolly rancher, I became worried sick to my stomach. I called the number and spoke to a man named Mr. Miller. I had to give him my social to pull up my information since the woman who left a message didn't have the common courtesy to leave her name or an account number for me to reference. He made me aware of a VERY old cc bill I owed that had somehow made its way to collection. I advised him I need a written form of the bill and the original debt. I also told him that is was in our conversation currently they ARE NOT TO CONTACT ME BY MY WORK phone. I gave him my cell number and requested not to be called during my business hours which are from 8:30am-5:00pm. All of which he was more than happy to acknowledge. I updated my mailing address so they could complete my request as well.
All of this correspondence in VAIN!
Not but 5 minutes after I hung up with Mr. Miller; the woman whom called orginally (April) called 2 times back to back. She left no voicemail the first call and a very rude message the second call. She stated I had no option at this time to request a letter or any more time...blah blah..
I was flamming F****ing mad at this juncture! I called Mr. Miller's number which I had obtain in my first call back to the company. I started to tell him I had just recieved 2 calls after I had just spoke to him and specifically requested that I NOT be contact during these hours! He put me on hold and swiftly transfered me to April. She immediately starting talking over the top of me when I told her she was not supposed to be contacting me per my specific request... She kept saying 'your request doesn't matter' over and over each time I was trying to tell her that I had just update my contact information and time... she still shouted right over the top of me 'your request doesn't matter'..
I ended up hanging up on her naturally.
I was more than willing to work out some sort of payment arrangment upon the reciept of my requested information regarding the original bill... BUT NOW... they can go to hell!
I faxed them a formal request for a copy of the original debt and all contents leading up to there handling of the matter.
(I used a form I printed from the web site... thank you so much!)
I am also mailing a certified copy, and keeping a copy for myself.
I am also reporting them to the FTC and FCC.
They are garbage and horrid, pittiful excuses for human scum.