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 Posted: Wed May 09, 2007 5:37 am Subject: NCO calling my mother |
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I have a debt with Capital One that was placed with NCO. I have been speaking with a rep named Anthony to settle this account. However, if I do not take their calls, since I only have a cell phone, they will call my mother. Apparently NCO did a skip trace and got her information. She is 87 years old and in bad health. They will call her every day until I call them back myself. She has told them to stop calling her. I have repeatedly told NCO to quit calling my Mom and only call me, since they have my phone #. If I don't take even one of their phone calls, they start calling her again. My family is getting angry with me for having my poor Mom harrassed by a debt collector. What do I do to enforce this request. They have verbally acknowledged that I have told them to stop calling her.
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neensie
Joined: 04 Nov 2006
Posts: 18
Debtcc Points: 550
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| Posted: Wed May 09, 2007 5:45 am Subject: |
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Put your demand in writing and mail it return receipt to NCO. If they continue to call the day after receipt of your letter, keep a log, and find a lawyer to sue for FDCPA violations (naca.net would be a good starting point to look for one).
_________________
The only people with whom you should try to get even are those who have helped you.
-John E. Southard
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Morningstar
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Joined: 06 Feb 2007
Posts: 1650
Debtcc Points: 10672
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| Posted: Wed May 09, 2007 5:51 am Subject: |
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How many times was your mother called?
There is a chance you could sue NCO for the multiple contacts.
| Quote: | | My family is getting angry with me for having my poor Mom harrassed by a debt collector. |
Sorry...even though the debt is yours, it is not your fault that NCO continues to call her. If need be, refer your family to the FDCPA.
Also, you can file complaints with the BBB, your attorney general, the FTC, and (if in a separate state) NCO's attorney general. The more, the merrier!
Edit: In regards to my first post, specify that NCO is only permitted to communicate with you via mail.
_________________
The only people with whom you should try to get even are those who have helped you.
-John E. Southard
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Morningstar
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Joined: 06 Feb 2007
Posts: 1650
Debtcc Points: 10672
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| Posted: Wed May 09, 2007 6:01 am Subject: NCO mailing address? |
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Does anyone have a "good" mailing address for NCO. I need to send a cease & desist letter. Thanks
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neensie
Joined: 04 Nov 2006
Posts: 18
Debtcc Points: 550
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| Posted: Wed May 09, 2007 6:17 am Subject: |
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I found these two:
NCO Financial Systems Inc
100 Constitution Ave
Upper Darby, PA 19082
NCO Financial Systems Inc.
PO Box 41466
Philadelphia, PA 19101
_________________
The only people with whom you should try to get even are those who have helped you.
-John E. Southard
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Morningstar
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Joined: 06 Feb 2007
Posts: 1650
Debtcc Points: 10672
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| Posted: Wed May 09, 2007 9:17 am Subject: NCO |
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I sent a letter to them regarding a capital one account. They not only stopped calling, someone else wound up with the account.
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frogpatch
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Posts: 3554
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| Posted: Wed May 09, 2007 9:33 am Subject: |
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Yeah same here, one of my accounts that was with NCO is now with viking collection services since they either could NOT validate or didnt want to bother.
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drjonah
Joined: 22 Feb 2007
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cajunbulldog
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