First off, NCO has called me about 30 times in the last 3 weeks even with a C&D letter. They have left 12 messages, and I've caught 18 other times on my caller i.d. where they called and left no message. I'm not sure if I need to call them and record it or just file a complaint with the FTC.
Now to SRA. Never got any written communication from them about a BofA account. Yes, I had a BofA account that I'm in default on, but they called without a letter, and both at home and work - 4 mins. apart.
Then I called their 888 number and told them not to call my home number early this morning. At 2:39 p.m., lo and behold, they called my home number, but not my work. I had expressly told them NOT to call my home number and they totally blew me off.
I faxed my C&D letter, which I'm sending off by cert. mail tomorrow.
I also called this guy back and told his associate that I wanted their fax number. He gave me another number, but that number didn't work when I tried to fax the C&D letter. I told this guy that I was in a debt consolidation program.
Well, this guy says BofA doesn't deal with debt consolidation agencies; he tells me that debt consolidation agencies charge their customer a fee and then try to get the debt lowered and BofA won't deal with them.
At that point, I hung up with him and called my rep. at New Leaf Debt. He said that NBC did a special about this - how credit card companies will tell you this, but that it's false. He said they WILL work out an agreement. As I said to him, it's either $0 from me directy or X amount of dollars through my debt consolidation company.