What state are you in? When was the last time payment was made on the account? Have you ever received a letter from them?
The #1 scare tactic by debt collects is “You must pay xxx dollars by 5pm today or we sueâ€. Don’t let threats intimidate you!
Also- NEVER give your bank info over the phone to them. When you are ready to pay, pay via money order! Once they have your bank info, they WILL debit more then they should, or debit it earlier then they said they would.
NES collection agency =
National Enterprise Systems. I believe this is there address. Double check that though, not 100% positive:
29125 Solon Road
Solon, Ohio 44139
What you want to do is send a DV letter. A free template can be found on this site. This is a letter asking them to validate the debt. They must prove to you that they the account owner, or are legally allowed to collect this debt. And, you need to make sure the statue of limitations have not run out yet. This is why you need to know the date of last payment, and what state you live in.
When you mail it, mail it certified return receipt so you have proof they received your letter. Once they receive it, they must cease collection efforts until they respond properly to your DV.