Do not speak to debt collectors at Pinnacle except to tell them harrassment tactics are illegal. They will take an acoount on which the nearest relative has been listed when it was opened, and harrass them. Complain to their corporate headquarters 7825 Washington ave south, Minneapolis MN 55439 or email them [EMAIL="cs@pfgservices.com"]cs@pfgservices.com[/EMAIL]. Complain to the State Attorney at the Capitol in Minneapolis. . They need to be stopped In our instance, we got a T-mobile phone which did not work in our area, and account was cancelled almost immediately. The T mobile agent was at a Radio Shack in Augusta, Maine, who insisted on having a relative's cell phone no. This relative is now being charged for multiple incoming calls. Complain also to the company which without permission gave out relatives' private non listed phone number.. Threaten to sue them if they won't stop. Get an attorney to start a class action suit. You do not have to pay Pinnacle Financial Group or give them your bank information. They are not authorized to cancel a previous contract. You must deal with the party with whom you originally contracted the service or goods.