Hi Eddie--
Great info, thanks a ton!
A few things for everyone to know--first, if you request DV and their response is to send a summons to mediation, then SUE THEM, because that is a dead-on violation of federal law. fdcpa doesnt allow any collection activity to continue once they get a DV request, until they honor it.
Frog--I was not aware of that, that the FCC doesnt allow them to do that. Let me ask you, is it illegal if they set it up so that when they call my house, my name and number show up on the caller ID? NCO has done that to us before....
Thanks again, Eddie, great find!