Hi, my business had a 11.5K debt sent from Dell to these guys. Dell still owned the account, these scumbags are hired (3rd party) to collect. My business was bought out, and the new owners paid Dell direct the full amount. (because they felt that you should always pay your bills, even if they are 29.9% APR !!! lol Valentine was still trying to collect the debt, they told me they would settle for $7,600. I told them to fax in writing. They did!
Once we recived the fax, we then sent a demand to Dell for the difference of the amount + filing fees. Dell said no. Went to court, Dell paid the diff. which came to $4300.00 within one month!
This only worked, because they said they were "autherized agents" by dell to collect. So, any deals they made, were legally binding.
This story doesn't help you guys much, just keep in mind that these people are not nice and I would not say they play fair. Just can't prove it. Good luck, and this Debtconsoldationcare.com site is by far one of the best for credit research problems.
-Shaun