West Asset Mgmt-What debtors think and how you should deal with them

West Asset Management has been harassing me over a disputed bill based on misrepresentation by Qwest Communications for DSL service and I notified them numerous times that the bill was not legitimate and that I had already filed complaints with the Washington Utilities Commission, the Washington State Attorney General's Office and the FCC and FTC regarding the original bill itself and told them not to call me again. They continued to call after I repeatedly told them not to ever call again. And interestingly enough when I returned their call on a phone with caller ID blocked they still could see my number so somehow they have been provided special access to that also, probably by Qwest.

They did however provide me with an address and phone number including a phone number to send a letter disputing the charge. They are as follows:

West Asset Management
7171 Mercy Road
Omaha, NE 68106
1-800-949-1385 and 1-866-512-8707

The number to fax letters of dispute: (402) 384-6649
Attention: OPS-West Asset Management

One final thing I learned from someone else is that if a collection agency calls you, tell them immediately that you are recording the conversation and you will find that either they have a big change of attitude or they refuse to talk to you if you are recording the call. That says a lot. And if you need to have a method of recording the calls do an online search using Google or Bing and there are free programs for your computer if you have a modem card.

Best wishes!

You have to request your Cease & Desist in WRITING in order for it to be binding.

you sent me a check for 83.57 on 7/29/2009. Is this mine to deposit? please e-mail me with a reply
thank you

Email address removed by Shazzers per the TOS.

West asset management apparents had an old account that has been settled with another company, however they have left the account open on my credit report. This is stopping me from getting a loan. I called them and have been given several numbers to different departments. I have been unsuccessful getting this off my credit any assistance will help.

Sorry for quoting the entire post... I believe that there are only six companies in the entire nation that handle collecting debts on deceased people. If this company is one of them, they should be brought to the attention of NBC Nightly News which did a report late last year on collection agencies who handled these types of collections. Heirs are not responsible for the debts. If there is no money in the estate, then you need to notify the CA in writing and tell them to cease and desist.

I believe West Asset Management is owned by:
West Corp.
11810 Nicholas St.
Omaha, NE 68154
800-694-9000
That could be another avenue of attack against this company.

West Assett Management us calling me at work and leaving messages. I thought they could not do that? Also, I do not owe anyone anything (excpet the bank, but current).

West Asset Management will refuse to work with people on payment plans. Be sure to include every expense large or small and if possible exaggerate on payments. They will expect you to pay 90% of your disposable income. That means if its the holidays they will expect you to not buy gifts for your family but instead pay them at 90%. They told me that I spent to much on food each day and that instead of buying Snapple to drink water!!!! They are a shady company with very unhappy individuals that work there.

They have been calling my job for the past 3 weeks. I have received a call on 11/9/09 and today 11/10/09.
They leave me voicemail messages to give them a call. I have not spoken to them, but I would love for them to stop harassing me on my job.
West Asset Management
877-411-7197

240-210-7118

Here's a number they've been using to call me. I've never done any business at all with the client they claim i defaulted on. Nor will they provide any documentation that I owe them money, yet they continue to harrass!

I received a letter from West Asset Management regarding a debt from 2006 with the FDNY? I have no idea what this debt is. When I called to find out what was going on and to request more information about what the charge is they said they had ALREADY flagged my credit!!! The letter said we had 30 days to contact them or pay by a certain date or they would flag my credit...it has not been 30 days and the payment due date had not passed! They are rude and unhelpful and do not react to any request for anything. I'm scared and at a loss of what to do. My credit is currently prefect and we are trying to buy a home....this has to be illegal?!?!?!

send them a DV letter.send it certified mail return receipt.they can't do anything until they validate the debt.including reporting it on your CR.get the letter out asap.

If you guys actually kept your bills up to date, you probably wouldn't have to worry about the "harrassing calls." By the way, it's not cosidered harrassment unless the calling is an attempt to harrass, which means if you hang up on them, depending on which type of collections, they cannot call you right back. However calling 4 to 5 times a day is allowable. Also, ponder this. If you borrowed someone let's say 15,000 and they died, wouldn't you want that money back if they had the assets to cover it? That's the point of deceased collections. I've seen many times were greedy family members use the deceased persons credit cards and expect never to hear a thing, but they do. Also I've seen on several occasions them using the deceased credit card to pay for the funeral. Now that is wrong. I mean if they have no estate or any assets, we will leave it be, however if they have the assets they should pay for their debts they racked up while they were alive.

The address on this site is no longer valid. Your homework needs to be done again. Your advise your giving these people is absolutly wrong. If you really need your questions answered you should contact the FDCP for correct ansers on the laws when it comes to collection agencies.

for one it's the FDCPA.the address is right.instead of trying to spread misinformation you should go back to the phones.to the one above you.your post is the reason you should be sued out of business.talk about low.

This is not true, all calls from this office are recorded and you are told that when it is verified the correct debtor is on the line. So why would they be scared you are recording them?