West Asset Mgmt-What debtors think and how you should deal with them

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Sub: #289
Replied on 10-18-2010, 04:13 PM
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Originally Posted by johnsanto View Post
how do i get my phone number removed from west asset management system. for three years now they call me off and on about someone that i don't even know. and each and every time they say that they will remove my phone number, but they still call, i complain, then they call again and on and on and on...
Easy. Send them a certified letter with the following information in the letter:

CEASE AN DESIST

This letter is to inform you that you are to immediately CEASE AND DESIST any and all telephonic communications or telegraphic, either via U.S. Mail, or other communications which include but are not limited to : text messages, cell phone calls, electronic mail, or the like. : Insert your number or any other telephone number they can call you on.

Pursuant to U.S.C 15 U.S.C. §§ 1692-1692p

§ 805. Communication in connection with debt collection

(a) COMMUNICATION WITH THE CONSUMER GENERALLY. Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debt—

(1) at any unusual time or place or a time or place known or which should be known to be inconvenient to the 15 USC 1692b 15 USC 1692c

6 § 805 15 USC 1692c consumer. In the absence of knowledge of circumstances to the contrary, a debt collector shall assume that the convenient time for communicating with a consumer is after 8 o'clock antimeridian and before 9 o'clock postmeridian, local time at the consumer's location;
(2) if the debt collector knows the consumer is represented by an attorney with respect to such debt and has knowledge of, or can readily ascertain, such attorney's name and address, unless the attorney fails to respond within a reasonable period of time to a communication from the debt collector or unless the attorney consents to direct communication with the consumer; or
(3) at the consumer's place of employment if the debt collector knows or has reason to know that the consumer's employer prohibits the consumer from receiving such communication. (b) COMMUNICATION WITH THIRD PARTIES. Except as provided in section 804, without the prior consent of the consumer given directly to the debt collector, or the express permission of a court of competent jurisdiction, or as reasonably necessary to effectuate a postjudgment judicial remedy, a debt collector may not communicate, in connection with the collection of any debt, with any person other than a consumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector.

(c) CEASING COMMUNICATION. If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt, except— (1) to advise the consumer that the debt collector's further efforts are being terminated; (2) to notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor; or 7

§ 805 15 USC 1692c (3) where applicable, to notify the consumer that the debt collector or creditor intends to invoke a specified rem- edy. If such notice from the consumer is made by mail, notification shall be complete upon receipt. (d) For the purpose of this section, the term "consumer" includes the consumer's spouse, parent (if the consumer is a minor), guardian, executor, or administrator. § 806. Harassment or abuse A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section: (1) The use or threat of use of violence or other criminal means to harm the physical person, reputation, or property of any person. (2) The use of obscene or profane language or language the natural consequence of which is to abuse the hearer or reader. (3) The publication of a list of consumers who allegedly refuse to pay debts, except to a consumer reporting agency or to persons meeting the requirements of section 603(f) or 604(3)1 of this Act. (4) The advertisement for sale of any debt to coerce payment of the debt. (5) Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number. (6) Except as provided in section 804, the placement of telephone calls without meaningful disclosure of the caller's identity.

Yada Yada ya. Leave the yada's out. Format it properly and go for it!!!

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Sub: #290
Replied on 10-18-2010, 08:10 PM
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Originally Posted by Anonymous View Post
I received a call at work today and the lady was vague as to who she was but kept asking for my information. I hung up, but copied the number from call ID. I later called 877-411-7197 and the phone was immediately answered by someone asking for my full name, birthdate and SSN. I kept asking "who are you" and the man on the phone said let him talk. I said no, you called me on my job, accused me of having an outstanding debt and you either tell me what this is about or we are at an impasse. He hung up! How do I find out what this is about.? I goggled my name and found over 25 people with the same name. I googled the phone number and it brought me to this site. If I owed someone, wouldn't I be the first to know and yet after reading the posts on here I don't think this companis operating within the limits of the law. I am bewildered.

Well thy are a debt collector you may have a hospital account that has been sent to them they need ur info for the laws they have to go bye so just give them ur address and they will tell you what its about.

twinkletoes681
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Sub: #291
Replied on 11-18-2010, 07:54 PM
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I am a collector at WAM and we have to have your name to view your account and sometimes we have to look it up by your SSN. We also have to ID you by your date of birth or last 4 of your social or address and state our legal statment before we can tell you anything. Also, when you call us cussing and yelling, it doesnt solve anything and it makes you look like a child. Really people, if you have a debt then you have a debt so get over yourself, grow up and answer the phone. We are not out to get you, we are DOING OUR JOB!!!! If you make arangments on your debt we wont call you anymore........simple fix.




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Sub: #292
Replied on 11-19-2010, 09:53 AM
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another idiotic shill.first off in this day and age getting information is too easy.second the only cussing starts when mopes like you don't get immediate bank or cc numbers because the person wants something in writing(which you never do).lastly i will never when a humanoid like you calls just to give you anything but a request for a collection letter(required by federal law per the FDCPA)so you spewed the typical bottomfeeder lines.get back to the phones.you have people to threaten.to close your enterprise is a JDB slime so i don't count breaking the law as a job.

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Sub: #293
Replied on 02-06-2011, 01:34 PM
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Here's another address for West Asset Mgt. They are trying to collect money from an old black woman on welfare, almost 90 years old, who lives up the road from me, that she does not owe. I'm trying to help her. The address on her letter is West Asset Mgt Inc. PO Box 790113, St. Louis MO 63179-0113, phone 888-516-3287. Looks like they are using the moving target approach, with all these addresses and phone numbers.

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Sub: #294 number on west asset management
Replied on 02-12-2011, 10:11 PM
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972-217-8314 is a number they called from...

R. Matthews
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Sub: #295
Replied on 03-24-2011, 08:58 AM
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West Asset Management has been calling me from these numbers: (209)800-1277 and this toll free number (866)542-6911.

They even called my boyfriend and were rude to him and to me. The debt they claim is way over 15 years old and I believe it's been paid. So I've had their calls blocked from my phone. If they weren't so rude I would have dealt with them on a more professional level.




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Send message to SOAPLADY
Sub: #296
Replied on 03-24-2011, 09:03 AM
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What type of debt is it?

It is not illegal for a collection agency to be rude....you are the customer so dont expect customer service.

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Sub: #297 new west asset phone number
Replied on 04-06-2011, 01:13 PM
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New Number 9722178312

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Sub: #298
Replied on 06-27-2011, 09:48 AM
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I have a Phone number for West Assets Managment
1 866 355-0119.They have been very easy to deal with and courteous.

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Sub: #299 West Asset Management phone number
Replied on 07-20-2011, 08:20 AM
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1-402-779-7657

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Send message to debuttst0555
Sub: #300 West Asset Mngmt or RPM
Replied on 09-19-2011, 12:03 PM
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First thanks for all the info...
I have been getting calls to my cell at a rate of up to 20 a day from 443-550-7976 and 314-627-5652. I called both numbers to get a reference number for my C&D letters. I was greeted with "RPM-Recievable Performance Mngmt". I was under the impression that each number was a seperate company, no so. It would appear that I owe (according to both numbers) the same amount from the same CC to 2 seperate companies. I am sending letters for disclosure and C&D tomorrow.
Has anyone else encountered this?





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* Disclosures:
  • By signing up for counseling session, your provided details (Name, Email ID and Phone No.) will be forwarded to the company advertising on the DebtCC. However, you have no obligation to use their services.
  • Some creditors and collection agencies refuse to lower the pay off amount, interest rate, and fees owed by the consumer.
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