West Asset Mgmt-What debtors think and how you should deal with them

I am concerned about a call and now letter I have received from them. They are stating that I owe Qwest for an "extremly past due" account in the amount of $216.69. We just received our final bill from Qwest after cancelling it at the end of February. From Qwest we received bills on Monday 3/2 one stating this balance, and the other stating a $90 credit on the account. When I called the number on their debt collection letter, the person said my name before I could even say anything. This is really disturbing me, and is making me think that it is linked to a possible identy theft and our poor business practices. my wife is in contact with Qwest to try and find out what is going on, and I have drafted a validation of debt letter to send them because I do not believe this is legal and valid. Any thoughts?

I first received a phone call from west asset management saying they were trying to locate a neighbor of mine and were concerned about her. I did not give them any info and told the neighbor. The neighbor has a listed phone # and listed work phone #. West asset management is now leaving messages on my phone for the neighbor. THIS IS JUST STUPID........I will complain

Send them a C&D letter.

they ben calling me for over 1 year now , i never got the phone , and they never left mess. i got so pissed i called them to see what they wanted ,they say they didnt call. asked for my phone # and name ,if i did i'am a screwed?

that # they called from was 443-550-7975

If you never got anything in writing from them, don't worry about it. Next time they call tell them they call, tell them they already violated the law by not sending something in writing and if they want to keep racking up violations, tell them they better have their records in order.

Get their mailing address if you already don't have it and send them a debt validation letter, certified mail return receipt requested. Ask for basic information such as full account history, original signed contract, the right for them to collect and so on. there is a sample letter to use in the do it yourself section at the top of this site.

i gave them my name and # to get off the call list

but i dont owe anyone money.

but they still call, when i anwser they hang up!

west asset management keeps calling me also. we have explained several times we do not know the person they are looking for. we have had our number for 9 years and they just keep calling... please just keep calling and we will just keep not answering the phone.. perhaps in the year 2525 you will stop this.

I received a call from West Asset Management out of the blue one day about a debt that is valid, but was being paid through another program. They stated that they received my debt only days before and began their procedures to collect. I told them this debt was settled and payments were underway with another program. They did not like this and was extremely rude and unprofessional with my situation. They stated I was to pay them and them only to resolve this debt. Well, since the debt was already settled with one collection agency and being paid toward with another program, how and why should I pay them!!!! I'm not obligated to pay back the debt twice! They were completely unwilling to except the fact that this was already resolved and they would pull my credit report to find out the truth. I haven't answered their calls since, but they still steadily call. My other program in which is handling my debt told me I did not have to talk to them and that my credit report will show that this debt was settled. So my advice to everyone is not to speak to this agency no matter what they tell you. Investigate the debt before giving any of your information to West Asset Management.

I did customer service for qwest through wam. And I know that with qwest when they mail out your final bill they will send it to collections at west within days even if the customer has a credit owed to them. And the reason the rep said your name is due to the fact when you called in from your home number which they got from qwest it pulled up an acct in there office. If they call back tell them you need the qwest disput number. The rep should have gave it to you when you called in but only if you verified the personal info which when I worked there was current mailing address or last 4 of ssn. and I can tell you the reps only have the last 4 of the ssn. And they can send you a notice of debt don't let them lie and say they can't cause I know they can.

17579908944 this is another number that west asset management uses

Hi,
I've had calls to my folks, landlord, work number. All our numbers are unlisted---supposedly. Here's info that was left for me on this last call a few minutes ago---------Original call came from 703-291-9037 Caller identified himself as Barry Eastman. He stuttered. Said to return his call at 888-821-0027 ex. 81725, and gave the time as 4:58est. I have know idea who it is or why. I simply refuse to acknowledge my existence.

I'm so glad to find this site. This company calls 3 or 4 times a day and it's not for me! I have tried to talk with them and write them but nothing seems to help. I'll try one more time and then I'm going to the Attorney Generals office

West Asset Management calls my family at least 10 times a day for 8 months. The number they call from is 443-550-7975.

MALE/SOUTHERN ACCENT/1-877-833-2456
FEMALE/FOREIGN-HARD TO UNDERSTAND/1-800-824-6191

I got a call from them this morning and it was automated putting me on hold. Then, it hung up on me. So, I dialed 1-800-270-1022. Everytime a female would pick up and introduce herself I would say her name followed with, "Hey (name), you're a bitch!" If I got a male representative it was the same thing only asshole instead of bitch, followed with an abrupt hanging up of my phone. No joke, this went on for about 20 minutes so enjoy a good laugh!

I am getting calls from West Asses Managment regarding Katherine Hyatt. She doesn't live here and I have explained this. I spoke with asses management employee. Who stated that Katherine gave this number a week ago Why she did that, I don't know. This woman doesn't live here and I appreciate if Asses would not disrespect my home by calling.