Does anyone know of a current suit or a lawyer willing to take these cases? I'd like to get involved

Enter Your Samebox Message:

I had the same situation happen to my credit report. I've been trying to figure this out since October. I googled this information and also came across this blog. Had it not been for this blog I would never had figured out how this got on my credit score. I had an old Gordon's Jewelers credit card that was randomly upgraded to the citibank mastercard. Frank from citibank was kind enough to explain how it happened and also explained that the card was closed in October the very same month my disputes had been submitted. Thanks guys

Enter Your Samebox Message:

Thanks for this site! My situation was not connected to a Macy's acct but related to a Citi Diamond acct which I had not used in quite some time. Citi Diamond closed my acct, without notice, and then opened a NEW acct with Citi Mastercard without my consent. When I called the Citi Diamond number they gave me a wrong number and had it not been for the blog I would not have been able to find the correct number 1-866-510-2761. Thanks Again

Enter Your Samebox Message:

I did receive the 'opt out' letter from Macy's...did not respond to it...and now see that prism/cbsd has appeared on my credit report. I agree with many of you, that 'opt out' letter was BS and I am surprised that it is even legal.

Enter Your Samebox Message:

Well, Citibank is STILL doing the same thing. My fraud alert monitor recently notified me by email that a new acct. was opened in my name - & just like many of you, I was on the phone for quite a while investigating, only to find out that it was my old Macy's account bought out by Citibank w/ which they reopened the acct. in my name as a Citibank Mastercard, & with a very high limit, much higher than I'd ever had w/ Macy's. Their customer service rep told me an "opt out" letter had been mailed to me 6 months ago & since I never responded they went ahead & opened this account. I'm so angry, this is such an unethical practice, I cannot believe this practice would not be considered illegal!

Enter Your Samebox Message:

Macy's - converted to CitiBank----they mailed a letter, which people surly believed to be junk mail...

So I probably won't be doing business with them EVER -- many banks to do business with --- AMEX rules......

Enter Your Samebox Message:

I recieved the same alert from Experian. I called Citibank who confirmed Citibank bought all old inactive Macy's cards and sent out new active Citibank cards

Enter Your Samebox Message:

Thanks for providing the toll free number. That definitely saved me a lot of hassle time in investigating how a new account was activated without my permission when I was checking the credit bureau reports.

Enter Your Samebox Message:

Thanks for providing the toll free number. That definitely saved me a lot of hassle time in investigating how a new account was activated without my permission when I was checking the credit bureau reports.

Enter Your Samebox Message:

I'm so glad I found this forum! Thank you for posting all of this helpful information. I too realized that I had a new credit card account opened without my knowledge or authorization when my MyFico Scorewatch sent me an update on my credit score, which showed it went down. I then pulled my credit report to find out what Credit Card this was - I thought someone was maybe using my name or SS#, but no it was a scheme thought up by Citibank and Macys executives to drum up more business in these economic times. I typed in the info provided on my credit report: Citibank USA NA/CCSMC-SPEC and I came to this forum. I then called the number that "Frusterated" provided: 1-866-533-5440 to close the account (which also closes your Macys account as well). The representative was very defensive and rude on the phone defending Citibank and Macys saying that I should have received a letter in the mail informing me of this "Upgrade" and it was my fault that I did reply by the cut-off date. This is completely unethical for them to authorize an upgrade without my authorization - I can't believe they are getting away with this! Where is the oversight and regulation of these big companies trying to pull one over on the public. It is just getting worse and worse - they think they can do whatever they want - and it looks like they can! I am glad I closed my Macys account and I will certainly write a letter to the Macys credit department explaining my thoughts and I suggest we all do the same and think twice before shopping at Macys when they are plently of local shop owners who conduct business honestly and ethically.

Enter Your Samebox Message:

I had a similar experience trying to get an account number when neither my card nor statement were available. No one at Citibank could find my account or even tell me where to call. The card and statement say nothing other than "Citibank", yet they act like the account does not exist.

The statement has a different contact number, but if you don't have the card or statement, they don't know how to find your account, or how to refer you to someone who does. Even branch personnel have no idea why they can't find the account. Heaven help someone who is traveling away from home and needs to contact customer service, because they are useless if it is Prism, and the customer doesn't know they have that kind of account

Enter Your Samebox Message:

I closed a Home Depot card--or so I thought--but just ordered my free credit report online and not only does the old home Depot card show as open, but there is a new Citi card. I called the number given and was told that the new Citi card was opened as a new Home Depot card.

Hopefully both are now closed.

ARGH. WHY do they do this???? It is not going to make me more likely to shop at Home Depot, but just the opposite. And, I will NEVER open a Citi card because of this.

Enter Your Samebox Message:

citi mastercard 1866 510 2761 is wrong.........!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Enter Your Samebox Message:

hi all. thanks to all who posted earlier. i received a copy of my credit report this summer and found a new citi bank mastercard on it. i was able to track the phone number based on earlier postings. i was told that my macy's account had been converted without, in my opinion, my formal consent. a new account was opened. it gets better. after my call in june i was told they would not remove the account from my credit report AND the account had been closed due to inactivity for 7 months. a double whammy to my credit which i monitor on a pretty regular basis. not only did they open the account in 2008, by 2009 they decide to close an account i never knew i had! i am extremely pissed and am inquiring as to whether or not anyone has pursued a class action law suit yet. this is clearly still happening to people. it is ridiculous. i have to now spend my precious time writing and trying to dispute this through citibank with no guaranteed result.

Enter Your Samebox Message:

Dispute it through the credit reporting agency.

Enter Your Samebox Message:

__________________
FRAUD: RECOGNIZE IT. REPORT IT. STOP IT.
Rip-off companies - FTC.
Phone harassment by Debt Collectors - FCC.
Banking issues, like ACH problems - OCC.