Is anyone else having problems reaching a live person today, January 3rd, 2011?
I wanted to dispute my credit report so I called the number Experian provided: (800) 493-1058. I followed all their prompts and went through the phone tree. At the end, there was a message that they would transfer me to an agent. However, the next message I received was that they were closed for the holidays.
But as far as I know, January 3rd isn't a holiday. I've called multiple times all day with no luck.
I've even tried to reach them at their California office at 714-830-7000, but that only directs me to a voicemail and another message indicating that an operator is not available.