I dealt with Advance America too - and had to deal with a branch manager that had some serious issues, to boot. One day she would be all nicey-nice, offering me payment arrangements, etc., which I would agree to and make my payment per their terms. A few days later, she would call me, threatening to "go legal" if I didn't get the full balance due on the loan in there, and to quote her, "I don't care if you have to beg, borrow or steal it, you'd better get that money in here". And yet a few days after that, she'd call me and be all nice again, saying her "district manager" said we could work out payment arrangements. Nasty people.