The numbers listed at the top of the page are valid; however, in certain cases, you may not get a lot of help from this number. My mom used to have an account with Finerhut, and she never had any problems with this company. About a year ago, I used my checking account information and had her payment drafted from my account each month. My mom called the number listed above today and tried to find out her current balance. Because my mom's Fingerhut account existed before 2002, the representative could not provide her with the desired information.
As it turns out, Fingerhut came under new management sometime between 2002-2003. The name of the bank that handles the new Fingerhut accounts is called CIT. CIT does have any information regarding the old accounts that existed before 2002. The company that handled the older accounts was called Credit Advantage. If you call Fingerhut's customer service number, and they can not help you, try this information given here.
Credit Advantage's Fax Number: (320) 229-8583 (This is the ONLY phone number that Fingerhut could give me.)
Credit Advantage's Address
P. O. Box 7999
St. Cloud, MN 56302
If you don't have a fax machine, I would suggest typing something up. Make sure you date and sign the document. Then find a friend or family member that has access to a fax machine and ask them to fax the desired document. Hopefully, you will get a quick response.
In addition to this, I want to give you another word of advice. Just because you HAD a Fingerhut account in the past does not mean that you still have one with them. If you wish to have a current Fingerhut account, you will have to fill out the application at their website or apply over the phone. However, if your goal is to pay off your Fingerhut bill, and you don't want to do business with them again, then you have nothing to worry about. Once accounts that existed before 2002 are paid off, then you no longer have a Fingerhut account anymore. I hope this information helps someone.
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