Hi Elizabeth
Welcome to debt consolidation care forums
The credit report of yours contains dispute as it contains delinquent accounts shown twice. The law that governs credit bureaus is known as Fair Credit reporting Act which was updated by the Fair and Accurate Credit Transaction Act (revised, 2003). It gives you the right to dispute with the lender or the credit bureaus if there is any inaccurate or incomplete information on your credit report and you want to investigate the dispute. You can ask the credit bureaus to investigate the dispute in writing or by calling the credit bureaus. In case you ask the credit bureaus in writing then please keep a copy of it with you. This will help you in future for any further reference if any needed. In addition you should also be acquainted with your rights which FCRA has given to you.
The six basic rights of yours as per FCRA are:
i. As a consumer you have the right to challenge the accuracy of your credit report any time.
ii. The credit bureaus are bound to investigate your complain.
iii. The credit bureaus must complete the total investigation process within 30 days.
iv. In case the credit bureaus find any error or mistake in your credit report they must rectify the mistake immediately.
v. If the credit bureau fails to find the disputed information then they must delete that information immediately.
vi. You also have the right to submit a consumer statement containing your view about the problem. In case the information was found to be a right one by the credit bureaus then they must include the statement in your credit report.
Hope you will find this information useful. Please do not stress yourself out.
Regards
Peter