kristiec...did you actually speak with NV AG? I received an email:
Our office would appreciate it if you would file a formal complaint with us. Unfortunately, can not accept an email as a formal complaint.
Please download a complaint form or file a complaint electronically from our website:
http://www.azag.gov.
You can also contact our office and we will be more than happy to mail you a form for completion. You can reach our office at:
602.542.5763 - Phoenix Area
520.628.6504 - Tucson Area
1.800.352.8431 - In Arizona
Or if you prefer, you can type/write your complaint and mail it to the following address:
Office of the Attorney General
1275 W. Washington St.
Phoenix, Arizona 85009
Upon receipt, one of our legal staff members will review your concerns and contact you by mail regarding any action that can be taken by our office. If it is something that our office would not have jurisdiction over, our legal staff will then advise you on what agency you would need to contact for further assistance.
I mailed all of the information I had this morning...complaint form, copies of emails I have, contract and hi-lighted where they failed, a log I have of most phone conversations, emilas etc...everyting I have they will have a copy.
This is crazy!!!