Don't expect one... I emailed both numerous times and never once got an email from him.... even after he posted (on pg 12) to email him. I think I would make a complaint to the Arizona State Bar, I heard he is on this whole scam so I would not trust him. If you read the entire forum than you should know that you must write to the FTC, FBI, IRS and to your senator. You should send Hyla a written cancellation letter certified mail so you know she received it (I would probably notarize it also) and also cancel your account THOUGH YOUR BANK, especially if she is not responding to you via phone or email. If you are talking to a tax advisor this tax season, then ask about if you can claim your money as a loss.... that would mean Hyla would have to claim this as her gain, this will bring the IRS involved which is what needs to happen. You need to revoke your Power of Attorney.... someone posted a link to get the form... Revocation of Power of Attorney. I finally got my money back after months of writing and fighting... but not all of it and I am still pissed off. You must be steadfast and continually call or email, even if it means 5 times a day to both her and her attorney.
As you read this forum, you saw that this is a nationwide problem. RMP has clients all over the US and I have read posts from people from Ohio, Mass, Wisconsin, NY, Georgia, Florida, Pennsylvania, Maryland, Minnesota, and many more... the list keeps going on. All the advice you need is in this forum, from those of us who have been at this for a very long time. There is no easy answer or easy way to get your funds back, unfotunately. We were all suckered in this program and all got screwed.
Again, I was told by the attorney who already tried Hyla, Craig Raby who works for the Arizona State Banking Dept, that the only people that can help are the FTC (since this is now their jurisdiction), or a private attorney. I was told by my senator's office that the FTC must respond to senator's complaints and let them know who is investigating the case and a time line of resolution.
Basically, your first step is to stop having your money taken out because all it is going towards is somebody else's refund not your credit cards. I personally closed my old bank account and opened a new one up because as many times as they change names, who knows what kind of shady stuff they could do in the future under a different name.