okay. the last post that was done in my name was not made by me. weird. i know that i have a cool name and all, but i would not be asking how i can get them to stop taking money out of my account - as i have been waiting for a refund since may and they have not taken money out of my checking account since then.
so......to the person who used my name for their entry.....why? what is wrong with your own name?
that being said....in response to guest10, i'm the same person from ripoff.com who wrote that hyla promised to have my refund sent out on wednesday by 2nd day air. i did not receive my refund. actually....oddly enough...i got a phone call today from mike in customer service. he told me that my refund would be here on the 18th, via certified check from bank of america. he also asked me to update my blogs on the interent when i get the check. i will do so when the check clears, obviously...because it just may bounce. you never know.
i thought it was a bit odd that there was a contradiction from what he said and what hyla had told me a week ago when she just happened to answer her phone (totally random and weird).
and to add further insult, mike was trying to give me their phone number again.
i know all of their extensions by heart.
tekein in the legal office 121
christine in finance 100
mike in customer service 127
miss hyla stanton herself 104
but good luck getting them to answer. and i'd love to see that check in my hands. of course...they're not refunding me that $800 in retainer fees...but at this point, i'm over it. i just want my money like the rest of us and will continue to raise hell about it until it gets here.
and please....people....lets keep up the good work with these complaints. we're all in this together. all we can do is help one another with the power of our voices.
thanks everyone.