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Is there any means that can protect me from harassment?  

0
Hello,
This is Frankie. Am undergoing debts amounting over $ 15,000 from several credit cards. The collection agencies are harassing me all day long. At present I'm seriously not in a position to pay back much, but assure to clear all my debts in due time. Is there any means that can protect me from such harassment? Please comment
 

asked Nov 1, 2004 07:50 PM

frankie
Best Answer
8
best answer

Cease and Desist letters are good for one thing to be completely honest.. Getting the debt transfered to another agency. If this is the route you are prepared to go be sure to keep plenty of copies handy.

If you feel a debt collection agency is harassing you then you should do two things, one contact your AG to file a complaint and the next is to contact the origional creditor and explain to them what is going on (if they still own the debt). If they feel that you are being honest then they will pull the account.

If you are in deep credit card dept I suggest either going with a debt counseling service or file bankrupcy if you don't think you can pay back the debt within a reasonable amount of time. Think about it a bankrupcy is not as bad a several r9's on your credit report. Creditors are more likely to work with a bankrupcy on file then with many r9's.

A debt counseling service is the best route to go I think but each situation for each debtor varies. If you do go this route then make sure you get one of the most important pieces of paper this service provides. An accepted proposal letter from each creditor stating that they will agree to sending a set amount each month. This will usualy stop late fee's and will many times lower or void an intrest rate. However if you do not get an accepted proposal from the creditor late fee's and intrest will still apply and you will have to find another avenue to work with them. It is important to call your counseling service agent and make sure you get these for every creditor.

In most states one agency is allowed to contact you 3x in one day or 3x in one week but no more than 3x. Meaning they can't call and speak with you or leave a message for you more than 3 times in a 7 day poeriod. Contact is a key word in the first sentence. Contact includes speaking with you or leaving a message with someone in your home or on your voice mail. Most agencies use a dialing automated system that will usualy dial a number for a set amount of rings, if the system does not detec a voice mail or person within the set amount of rings that is not considered
contact.

If you feel an agency is calling you more than they should and you have more than one agency calling it is important to write down the number, date, time and the agents name if you spoke with them or they left a message so that you make sure that it is one agency violating the rules instead of different calls from different agencies.

I recently dealt with a debtor who was upset because she thought I was calling her and leaving several messages per week. It turned out that this was a brand new account I recieved that day and that was only one count of verbal contact on it that day. She had confused me with another collector and agency.


I'm not saying that there aren't agencies who break the laws and collectors who treat people badly. In face I believe they outweigh the good collectors out there unfortunatly. Harassment is not defined in the fdcpa because it is too broad of a word. I generaly define harassment as something that would make a person feel harassed ut I've also found that a lot of people consider harassment just by stating they owe a debt also.

answered Jul 26, 2006 03:53 PM

FYI

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