Asset Acceptance LLC - Consumer complaints and ways to deal with them

Unregistered · Sub: #**289** Replied on 11-22-2009, 08:23 PM

Quote:

Originally Posted by Anonymous

I work for Asset Acceptance.
Everyone has a wrong aspect of this company. There are a few things everyone should know about "unpaid bills".
1) They do not go away. Just because they are past stat for your state and off your credit report, don't mean the responsibility to pay them dissapears.
2) With that being said, we call customers who have had accounts opened and stopped paying in 1988. It's a sense of responsibility.
3) Interest incurred on the account is interest that was indicated on the original agreement and terms. If you stop paying your bill, interet begins to add to it. Asset Acceptance will purchase debt from places like Chase or Wells Fargo 2-5 years after the last payment. What the original creditor does before we get the debt is out of our control, but they charge interest monthly. Then we get the account. Most accounts come with bad addresses, bad phone numbers, and we have to find this information. Some accounts, we find it in a few months and are able to contact the customer. Some, it takes over a year to get a reliable location on the consumer. My only comment on interet is, if you kept up on unpaid bills, it wouldn't be a surprise.
4) Slamming the phone on us, yelling at us, cussing us out and lieing to us by saying it isnt yours doesn't make it better. Asset Acceptance is a publicly traded company, with an A+ rating on the BBB, as well as is on the stock market. We treat each customer in our system with the respect they deserve. We do not assume because your in our system, your a low life, but everyone hangs up on us and no one gives us a chance to speak. Consider listening to a debt collector next time they call you. Sure, we're trying to get you to pay, but listen good, because we're trying to asses your current situation and help you get the account resolved.
5) DO NOT GET DEBT COUNSELORS OR DEBT CONSOLIDATION LOANS WITH THESE COMPANIES ON TV!!!! You pay these people to call us up and say "The balance is $1,000? I can pay $400 now to close the account". YOU CAN DO THIS! You can settle your account, you don't need a third-party!!
If we are doing all of the things that are "illegal" we wouldn't be in business. Please think more clearly about things people. Until you actually discuss your account with someone, you dont know what we have on file. If the account isn't yours...we dont know unless you talk to us. If it's in your SSN but someone elses name, WE DONT KNOW UNLESS WE REACH YOU TO VERIFY!

Die. Scumbag.

farmgal · Sub: #**290** Replied on 12-08-2009, 12:44 PM

Asset Acceptance is trying to collect from me on a debt that has been sold several times before it ended up with them. I immediately sent them a DV letter and all I got was a form letter stating the original creditor, the original account number, the original balance, my name, address and last 3 digits of my ss number. It also says "enclosed plase find an account statement prepared with information provided to us by the prior creditor". They have not validated the debt, have they?? Do I need to send them yet another DV letter? Help!

paulmergel · Sub: #**291** Replied on 12-08-2009, 04:26 PM

no they didn't.the letter must be on the original creditors stationary with their letterhead or logo.re-send your DV letter stating that what they sent wasn't validation.as usual send it certified mail return receipt.

Unregistered · Sub: #**292** **question about time frames** Replied on 12-11-2009, 11:43 AM

I just received a letter form Asset Acceptance LLC stating I owed 3993.82 for a debt from Fleet services, I called and asked to speak to the person on the letter, Nope he is not here but I can help you I was told. I asked who is Fleet services and what is this debt for. I was told it was for a debt that was from 1991.... I was like 1991...

Now keep in mind about 10 years ago I got all my credit cleaned up , at least what was on my credit report. THis company or debt was nto there nor does it ring a bell. I asked for information on this debt and I was told by Asset personal that their info is limited, but they will try to find out what it was for..

I have lived in the same house since 1999 and had the same phone and contact numbers so they saying they could not find me is out of the question..

What should I do next, I am now a small business owner and finding it hard to make ends meet in this economy, I do not need anything bad to show up on my credit report.

Please advise..

Regards

paulmergel · Sub: #**293** Replied on 12-11-2009, 11:53 AM

Quote:

Originally Posted by Anonymous

I just received a letter form Asset Acceptance LLC stating I owed 3993.82 for a debt from Fleet services, I called and asked to speak to the person on the letter, Nope he is not here but I can help you I was told. I asked who is Fleet services and what is this debt for. I was told it was for a debt that was from 1991.... I was like 1991...

Now keep in mind about 10 years ago I got all my credit cleaned up , at least what was on my credit report. THis company or debt was nto there nor does it ring a bell. I asked for information on this debt and I was told by Asset personal that their info is limited, but they will try to find out what it was for..

I have lived in the same house since 1999 and had the same phone and contact numbers so they saying they could not find me is out of the question..

What should I do next, I am now a small business owner and finding it hard to make ends meet in this economy, I do not need anything bad to show up on my credit report.

Please advise..

Regards

send them a DV letter asap.send it certified mail return receipt.if the debt is from 1991.it is well beyond the SOL for any state.doesn't suprise me as ASSETT is one of the biggest bottomfeeders out there.

Help! · Sub: #**294** Replied on 12-14-2009, 07:28 AM

My mother has had Asset Acceptence after for the second time, same bill. First time they went to court, AA didn't show. She offered to pay some small amounts but got no confirmation. Now, it's the second time in court. They had given her a packet to fill out, but she didn't. It required way to much personal information, including all her savings/checking accounts even ones where she's not the primary. Now, prior to the court date AA has taken money from two different bank accounts that my mother is secondary on, mine and my grandmothers. On my grandmothers account, they took money from her Social Security check (her only income). I know for a fact they can't take SS. We've had the bank send statements in order to get the money refunded, but have only gotten B.S. back. AA reps gave us a fax which they admitted to randomly delete incoming fax.

Is there anyway my mother can still dispute this claim. The court date isn't until the end of December yet they've already claimed funds.

Kara/SAHA · Sub: #**295** Replied on 12-15-2009, 12:26 PM

I keep getting calls from asset acceptance llc saying i owe money to jcp&l (which they can apparently buy the accounts from). the only problem is the apartments they say i owe on aren't apartments my business owns, yet our name and po box is being linked to this account as well as a local area manager of jcp&l. therefore i am getting about 28 calls a day (because that's how many accounts there are)...all about money owed from somebody else in 2002? how do i get the calls to stop? this happened once before i am told a couple years ago, same exact thing apparently, but i dont wanna resolve this temporarily. i NEVER want to hear from these people again lol

rani

hi,my name is rani.I had a bank of america account .In 2006 i lost my job.I was job less.Then used my credit card for about $4000.In 2007 i could't pay the bills.my account was closed.I got letters from the bank to repay but i had no income.In 2009 i got a job i am earning very low income.I was planing to pay the balance in 2010.but last week i got a letter from the marshal saying "asset acceptance has a judgement on me pay the full balance $11,253 .I never got a summons from them stating me to come to court.now my question is what should i do.I only used $4000 but there asking me to pay $11000. i want to pay but i cant pay $11000 is too much for me.or is there a such law that i could fight with them for not giving me a summons. please help

venusesobn · Sub: #**297** **hi there new to the forum** Replied on 02-21-2010, 02:38 PM

hi there! I am new to the board and just wanted to introduce myself

pokertramp · Sub: #**298** Replied on 02-21-2010, 07:40 PM

Quote:

Originally Posted by Anonymous

hi,my name is rani.I had a bank of america account .In 2006 i lost my job.I was job less.Then used my credit card for about $4000.In 2007 i could't pay the bills.my account was closed.I got letters from the bank to repay but i had no income.In 2009 i got a job i am earning very low income.I was planing to pay the balance in 2010.but last week i got a letter from the marshal saying "asset acceptance has a judgement on me pay the full balance $11,253 .I never got a summons from them stating me to come to court.now my question is what should i do.I only used $4000 but there asking me to pay $11000. i want to pay but i cant pay $11000 is too much for me.or is there a such law that i could fight with them for not giving me a summons. please help

Sure there is, but you have to prove it. You need to go to the court house and look up the court case. Find out where the lawsuit was served. If they served it at a wrong address or sued you in a court not in your county, you have to get the judgment vacated.

I suggest you call a consumer attorney at NACA.net, you can find one in your state to help you. If you really don't care about your credit, you could always file chapter 7....pay the $1,300 give or take a few and the judgment will be wiped out....better to do that than to pay a junk debt buyer $11,000

Informatique

Hello my name is Rodolphe and I am from the country of the China. I think the European Union is cool and is better than the other countries. I also sell the mash of the potatoes on humor. Take a laugh, it is the good joke. Thank you.

SO CONFUSED. · Sub: #**300** **Confused but won't back down** Replied on 03-25-2010, 06:20 PM

I was served with papers in oct 2007... Made two or three court appereances and got order to medidation..well a snow came they cancelled and when it was time to go again my attorney called and said they called and reached a agreement to dismiss without pregadece. Look over my spelling less then 6 months they send me a statement trying to get money for a lesser amount, this morning they called me and said i owed to credit cards and another debt 3,000 dollars same amount as before i was a victum of identy theft and i ahve a police report the judge ruling and all over paper work that might be needed.. They say they have mailed me more papers on this acct that dates back to 2000,, but they do not speak to kindly mind ya.. I was ready and still am.......think about it i always showed up they was the one called it off because they didn't have enough to prove i did it..........i'll just have to see what there saying in there letter when it gets here.............................................

carlos b. · Sub: #**301** Replied on 04-14-2010, 05:30 PM

Al guien podria ayudarme; recibi una llamada de Asset donde me decian que tenia una cuenra con JCPenney, hoy fui a JCP por recomendacion de la policia y alli descubri que alguien abrio una tarjeta con ellos y que esa cuenta fue cerrada en 1996, usaron mi SS pero pusieron otra fecha de nacimiento y la direccion de NY, yo vivo en NJ; hace1 semana recibi esta llamada y hace 2 dias una carta pidiendo que cancele esa deuda; que puedo hacer? alguien me puede ayudar por favor

Mary j · Sub: #**302** **Wholesale and Acceptance LLC** Replied on 06-21-2010, 03:35 PM

Trying to pay or find out how old my dept was..was on my credit report..when trying to call....the phone automated call says hold in silence until it's picked up..held for 20 min..
I called again ..same thing , but I didn't hold...It is for a large wholesale company..which I use to shop at...how do I get an answer..The Wholesale said go to the creditor..and I can't talk to a real person...what to do..this is Asset Acceptance LLC

Jeff L. · Sub: #**303** Replied on 07-18-2010, 02:52 PM

Asset Acceptance now outsources their debt collectors to India. They've been trying to collect an old outstanding bill from me that is way past the state's SOL for several years now. The last few weeks, I've been getting (703) 656-98** phone calls from a man with an English-sounding name but having an Indian accent who used several high-pressure tactics to get me to pay over the phone. After checking my credit report (and finding no disputes or collection agencies on my record...SOL) I reverse-called recently and spoke with another Indian man who admitted their call center was in India.

Unregistered

Quote:

Originally Posted by Anonymous

Last year I did a credit check in feb; I found the Assets Acceptance LLC as a new negative mark. I had never recieved a phone call or letter indicating that I owned or held a bad debt. I called them and it turned out that I had an electric bill that didn't close until three months after I had moved. I paid them $480.00 over the phone on 2/10/05. I wanted to dispute the information but I don't think I could prove that I had canceled the electric when I moved. My real problem with this is: 1) I didn't hear from the electric company or Assets Ac. LLC ever- 2) After I paid the debt in febuary the account remained open in collections until April 3) Even after I paid it and the money was removed from my account I never recieve a letter confirming the payment of my account.
What can i do to at least make my credit report accurate?

All you have to do is call them and ask for a PAID IN FULL letter and it would get mailed out to you. They have to send it.
The reason why you didnt hear anything from anyone. Is because when a company (like the electric company) has an overdue account, if no payment is received (also you might of not even got the last bill cuz of you moving) in so much time, they will sell it to a collection agency (asset) and it actually takes a while for it to get into the system and before any calls are made, there is the 1st letter, acknowledging you of the debt and how its at (Asset), but the system (to send out the first letter) would probably have your old address (of the service address for the debt) and the 1st letter and other letters of attempt got sent there.

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Asset Acceptance LLC - Consumer complaints and ways to deal with them

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