Asset Acceptance LLC - Consumer complaints and ways to deal with them

Apply the same legal methods on Genesis Financial Solutions by asking for debt validation and later notify them about the expiry of SOL. Do not make any payment unless you have verified it and want to pay it off. Put your queries here in case you have doubts but don't make a wrong move.

When you have a debt that is past the Statute of Limitations for your state and you receive a letter from any Collection company send them a certified letter stating that the debt is past the statute of limitation and that you have verified the statute (they will tell you that the law was changed or does not apply to this situation, demand proof of these facts) with your state's Attorney General's Office.

Inform them that you are demanding that they cease all contact, unless they are telling you that they have stopped all activities, and if they contact you or put anything on your Credit Report you will file legal actions against them.

Also if you get a phone call once they ID themself as a collection agent advise them that you will begin recording the conversation. You can actually record it or not, the agent will probaly say that s/he refuses to be recorder, I used to ask "Why are you going to lie or break the law?" They will not talk to you on record so just tell them that you will not talk unless it is recorded. They will give up and hang up.

Last week my fiance got a call from Asset about a supposed debt from Bally's fitness. He was a former member in 1997. In December of 1997 he cancelled his membership throught the manager of the location he attended and was told the contract would be voided and no additional money would be owed. In the conversation we had last night with Asset, my fiance was told that in 2000 Asset bought his debt. They have never contacted us by either phone or mail regarding this in all these years. This is the first that we have ever heard about any monies being owed. I have already contacted a lawyer that I used to work for who is preparing a letter regarding validating the debt. We were told by Asset that we had to produce the paperwork cancelling the membership, which of course, after almost 10 years we do not have. Also, this has never been reported to any of the three credit agencies. Needless to say, we are absolutely not going to pay a single dime to these people. I just wonder how these people can contact you about a supposed debt that you owe after 8 years? He still has not received anything in the mail from this company even though the 5 days in which they are legally required to notify you in writing after initial contact has passed. We don't even know any account numbers or how much this is for. Should I go ahead and send the letter asking for validation of debt or wait for the correspondence that they are required to send to him?

ballydebt, this was my response to you in the previous thread.

Like many of you, I have been dealing with asset accetance, and never even questioned the fact that I owe on two old credit card bills....no matter how old, I really did want to pay them, in our area, oldsmar, florida, an affluent zip code had made them come at me pretty hard. I agreed to 50 dollars a month, sending them eighteen payments, when my car broke down and I missed a couple of payments. and asset acceptance immediately garnished my wages. What I am confused about is that....most of the money I sent this last year....seems missing. And in the garnishment, they are asking for the exact amount I started at..... I am very poor, even though I live in a high income area...and 30 percent of my pay being garnished left me and my disabled husband devasted....however, asset acceptance has agreed to make the final judgement...20 dollars a pay....but I am still confused has to how they can do this...thank you, any advice will be well received...teri

Teri, I am sorry to hear about your situation. Asset Acceptance is wrong in not posting your payments towards your account. It needs to be straightened out. Talk to a lawyer who will assist you in this regard. You also need to check the latest statement of your debt account. You might have already paid the full amount by now. The lawyer will contact the company and get into the depth of this problem. You can also talk to a debt counselor. Register in this site and someone will call you back for a free counseling.

I am still getting at least two messages a week left on my machine...one of those recordings to call their 800#. How long will they keep up the phone calls before I start receiving letters demanding payment? Can they contact me about the accounts that they refused to verify information and I sent certified letter to not contact me again. Maybe it belongs to a relative who uses my phone number...because it has been unpublished for years.

I am still getting at least two messages a week left on my machine...one of those recordings to call their 800#. How long will they keep up the phone calls before I start receiving letters demanding payment? Can they contact me about the accounts that they refused to verify information and I sent certified letter to not contact me again. Maybe it belongs to a relative who uses my phone number...because it has been unpublished for years.

PPP, send a cease and desist letter to the company and attach a note to be communicated through mail only if it has a legitimate reason.

http://www.debtconsolidationcare.com...-cdletter.html

They must stop calling you after receiving your cease and desist letter. If they still contact, it will be violation of the cease and desist rule. You can take them to the court for each violation.

Wow, do these jerks have even 1 valid account??

These stories are the same as mine only I was dealing with COLLECTCORP. Still dont know how this is legal....

I attended a hearing today concerning Asset Acceptence and garnishing my pay; the judge claims that since they have made a few attempts by mail to notify me (which I do not have...but they have submiteed copies) they are within their rights to garish. I am to seek an attorney and retuen to court in two weeks. Any suggestions?

I owed money I charged from a Visa account 6 years ago. Now Credit Acceptance has the account. It seems the put a new date on the debt to make like it is fresh debt. And also the debt was org for 204.00 now because of late fee's it 811.00 is this ok for the to do?????

Karla, check the laws of your state for the collection fees a company can add. You are required to pay only within the permissible rates fixed as per your state regulations. More information is available with the attorney general of your state.

Remember to check the SOL of this debt account. If the date of last payment done is past the statutes of your state, you are not legally required to pay anything.

> This has also been submitted to the Federal Trade Commission, however
> according to their response they only take complaints they do not take
> action. Every day I fax these people, (Diamond Troutman and Debbie
> Baker) with no response.
>
> I checked my credit and asset
> acceptance showed
> up on it. I contacted them and paid my bill online for settlement
> amount 555.78 via
> paymybill.com, two days later she (Diamond Troutman) contacted me
> demanding
> more money (she threatened to garnish wages and to send me to her
> legal department
> saying that she wanted the full amount), we settled on an additional
> 444.00 I paid this
> that day 06/08/2006 have copy of bank check to prove it, paid via ACH
> check # 9000
> and the account would be paid in full (both Diamond Troutman and her
> manager
> Debbie Baker were on the phone when the agreement was made), I asked
> for a fax to
> confirm the deal which I did receive, now my credit report shows this
> is still open and I
> owe $200 and company will not respond to me in writing per my request.
> Diamond
> Troutman yelled and carried on and was uncivil, I asked for phone
> records to be pulled
> when talking to her manager, she verbally told me she was going to
> screw me and keep
> this on my credit report and send me to legal if I didn¹t pay them. I
> did pay them, have
> faxes and bank documents and receipts from paymybill.com and check #
> 9000 to prove
> this. However, they are now messing with me further. We settled and
> the bill was to be
> paid in full, I have disputed with all three credit bureaus and Asset
> Acceptance is lying
> about the status and the agreement that was made. They also said they
> contacted me a
> number of times via mail and they did not, I asked for proof of this
> and they could not
> furnish it. Diamond Troutman¹s manager is Denise Baker which I talked
> with on
> 06/08/2006; I have all the proof of the agreement and the payments and
> can fax them.
> This is being reported inaccurately on my credit reports (all of
> them), showing that I
> owe a remaining $200 under late payments and balance due. Charge off
> was agreed to
> be marked off and account was supposed to show being paid in full.
> This company continues to try and extort money out of me. I have went
> to all three bureau¹s separately and they only update according to the
> information coming from Asset Acceptance. PLEASE HELP!

I still have not received the legally required correspondence from Asset that is due to me 5 days after initial contact that informs me of the account number, how much is supposedly owed, or any of the other legal jargon that is required. I have checked the credit bureaus and as of yet have not reported anything from Asset. It has been a month since the first time they contacted us and have now started calling again (though they call an old residence of my fiance's and were very rude when told that he does not live there anymore). Should I go ahead and send a debt validation letter though I have no idea of the amount owed, account numbers, or even what office they are contacting us from?