After repeated requests to speak to a supervisior, I finally spoke to a Ms. Dunn and got nowhere about an employee calling me names. I contacted the FCC (Federal Communications Commision) and was forwarded to the FTC (Federal Trade Commision).
The FTC rep said that I needed to send SAM (Superior Asset Management) a Cease Communications Letter. They informed me that I would be contacted one more time by SAM to acknowledge the letter.
I found a sample letter.
Date _______________
Creditor Name
Address
City, State, Zip
Re: Account Number: ___________________ Creditor: _________________
To Whom It May Concern:
Pursuant to the Fair Debt Collection Practices Act, please stop communicating with me regarding the above referenced account.
I am unable to make payments at this time for the following reasons:
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Your employees have taken the following actions that are prohibited by law:
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I will make payment arrangements on this account when I am able to do so.
____________________
Name
Address
City, State, Zip
Hope this will help others against SAM.
Cliff Nichols