I have read all of the comments in this forum, and I can understand alot of the complaints and concerns that you all have.
First, for those of you dealing with Ellis, Crosby and Assoc., Ellis Crosby is an outside agency that did handle our collection accounts. We know that they are very aggressive, but we did not know they were going to be as unethical as they are. Platinum B Services is no longer using Ellis Crosby, however they still collect on all accounts sent to them before 09-01-05.
Second, all ACH debits and credits are sent to your accounts as SJM Marketing Corp. we are not Efast Advance or BMG.
Third, our contact information is as follows phone:1-866-722-2770 Email: info(at)platinumbservices.com Fax: 1-866-599-5161
Platinum B Services does, has, and will always care for and respect our customers. That being said, please understand that no company in history has been able to please everyone. We have paperwork that we must abide by. If anyone wants a copy of their original paperwork; call us and we can fax or email them to you. Understand that we can not help everyone with all issues, however we can do our best to make things right with you, our valued customers. Please refer to this forum when you call in and we will do everything in our power to help you.
Sincerely,
Josh Mitchem
Vice President
Platinum B Services