My wife took a $250.00 pdl from SJM Marketing on September 21, 2006, since this time and up to June 8, 2007 we had $75.00 taken from our account bi-weekly for a total of over $1,380.00. We have made over 10 attempts telephonically using the numbers off of here for SJM/Platinum B and have not received a single call back from Dustin or anyone else. On top of this, over 5 attempts at e-mailing Dustin were also made without a single response. Now as of today, I received a very harassing/threatening phone call from Bass & Associates who as it turns out is the CA that this account was turned over to. I was threatened with fraud charges, etc. and told by a Malcolm Smith (sp) that he is just trying to enforce the Constitution that was written in 1776. First off the Constitution was not written nor ratified until after 1780, but I didn't feel the need to correct him on this point, as I am a soldier in the US Army and have defended that Constitution since 1987.
I have read many posts on these threads including some from supposed SJM executives "concerned" with their customers and pointing out how to take care of matters. Like I said, over 15 attempts were made by my wife and I to resolve this matter and not a single response!! I also like how whenver asked, a physical/mailing address has never been provided for SJM! Hmmmmmm!!! I wonder about that one!!