Back in 2004 my husband went to a job in Northern NY. (We live in Southern CA) He was going to be there for about 3 mos. We knew that the phone bills between the 2 places was going to be terrible, so I went down to the ATT store to get a cell phone account with a nationwide plan for $69.95 per month. So, my husband tosses the cell phone in his suitcase and hits the airport.
So, during that month we talked on the phone constantly since we knew that we had nationwide coverage. Well......imagine my shock when I open my next cell phone bill and it is over $3500.00!!!! I immediately called ATT to report the error, and was told that the bill was accurate. The rep told me to take a look at the coverage map, and I would notice that there was a teeny tiny area in Northern NY that was NOT covered by this nationwide plan. Therefore, we were charged .25 per minute plus .78 per minute for roaming charges.
They pretty much had me over a barrel on this one, so I asked the rep if there was any way that I could work out a payment plan or something, since I didn't have an extra $3500 laying around. She just rudely told me that either I pay the bill, or they will report it to the credit bureaus.
At this point I was furious, and told her and ATT to %$#@ off and slammed the phone down.
Next thing I know, I'm getting these obsessive phone calls and letters from Palisades Collection. So, I explain the situation to them and I got the same response. "Either you pay the bill, or we will file a judgement against you." They were also not willing to work out a payment plan. So, I refused and decided to just let them do whatever.....I was fed up and just didn't care anymore.
So within about 2 mos I get served with court papers. Palisades is now trying to put a judgement against me for $5000! They are claiming interest and fees in addition to the $3500. Next thing I know, they are hitting my bank accounts and taking every penny they can get their hands on.
I call them again, and ask for a payment arrangement. They refused, but told me that they would settle the account for $1700. I didn't have that kind of money available, so I had to decline the "all or nothing" offer.
In todays economy I've heard that these collection agencies are more willing to work with you than ever before. So, I'm going to call again today and see if they will settle the account for a lower amount. I've got a few bucks saved, so maybe I'll be lucky. Wish me luck!!!!