These people have been calling me for a year.
They insist that I'm someone else. Well they've shared enough info about this other with me such that I know, if he exists at all, that he lives in the middle of what is a forest and his city has moved a few miles to another town by the zip they give. But they don't bother doing any of this basic research.
They have screamed that I'm lying when I say I'm not who they're looking for; though last year they claimed they were updating their files with the info I gave. They've also claimed they're sending authorities to my door. I laugh and say "go ahead, I need to talk to the authorities about you guys". "you're going to have trouble sending authorities when you don't know who I am [originally I gave them my name a year ago but they evidently don't keep records. Now I just identify myself as the owner of the phone they keep calling, and they don't even research that] and send those authorities to the non-existant address you have".
Their phone bank is the [800]293-1486 number.
Their corporate office is [866]505-2632
They also have [312]948-2942 [312]604-3701 and [312]698-7186 to different offices but these are not toll free. They have other credit entities at [866]803-5474 [866]505-8249 and [800]852-9465
Be aware that toll free numbers though free to us are paid by the company buying them. Their charge is by the number of uses and amount of time. The number of dial-ins are the most expensive. So you should probably not go to Control Panel and open Dial-up Networking and set up a new connection possibly named First Credit and enter their [800]293-1486 number (or any other should they shut that one down). You shouldn't have done the previous, but if that happened you shouldn't double click on that connection and select Properties. If you did you'll see your current modem in the lower window and you shouldn't select Configure which will open your modem properties window with a Connection tab. At that tab if "Cancel the call if not connected within ? secs" is checked then your computer will automatically disconnect the call after ? seconds. 49 seconds gets almost through three repetitions of 'dial one if you know your party's extension; otherwise press two to be connected to the next available representative'. With 49 seconds they will not know you called and will just get the bill at the end of their billing cycle. Increasing that number to 75 seconds will not only get one through the three repetitions but will connect with a rep till they start disconnecting when they see the account come up on their screen. But even that takes action from an employee and thus costs them more. And their employees get so riled. If you make a mistake and do the above be ready to field or record alot of nasty calls. But you shouldn't have done the above. Not really a good idea if they really know who you are.
Anyway from the modem Properties window and Connection tab if one selects OK then those changes are saved and you're returned to the New Connection window with a Dialing tab. Selecting that tab is where one can have the computer 'try to connect 100 times' and give it any number of seconds between attempts. If the connection screen in the last window was set to less than 60 secs then this one should not be set to a number such that the total is 90 secs or more as this will make it difficult for them to claim that they weren't connected and it must be a phone company error [each dial-in will come stamped with a new minute on their bill]
Anyway, as I've said, no one should do this as it's really disruptive to their professional working environment and they get really pissed. And I would hate to see the company's bill for their toll free lines.
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