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Cashnet 500 refuses to give any document

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PostPosted: Mon Jan 30, 2006 7:00 am Subject: Cashnet 500 refuses to give any document

YAY! Loan #1 is out of the picture. I just called them though, and asked for them to send me a letter, stating I have a zero balance. The lady said, "I have no way to fax that to you." I said, "Can't you mail it?" She said, "No." She also said they can't e-mail it to me either.

Should I mail them some sort of demand letter that I get a statement showing I owe them nothing else?? It scares me after reading the horror stories here that they'll try to screw me over later...

Jessi
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PostPosted: Mon Jan 30, 2006 11:12 am Subject:

Jessica,

That would be better. But I doubt whether they will respond to your letter or not. It seems very fishy that how a company could not have any system of sending correspondence to their customers?

Did you pay to Cashnet directly or you paid it through collection agency? Hope you have some documents of your payments, like check stub, or receipts of MOs. Keep it safely for rest of your life. You never know when they would come up with some unfair claims Question

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PostPosted: Mon Jan 30, 2006 6:08 pm Subject:

I'm trying to get the same type of info from Cashnet myself right now. They refused two certified letters I sent them. I just send them another e-mail asking for the info so we'll see what happens. I'm not holding my breath but I'll figure something out.
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PostPosted: Tue Jan 31, 2006 5:46 am Subject:

I paid it through my checking account, and I already printed the screen shot of the amount I owed, and the page that shows the payment cleared my account.

Mishele--Let me know if you figure out a way to get the documentation..I'll do the same if I do. Smile

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PostPosted: Tue Jan 31, 2006 10:35 am Subject:

Jessica wrote:
I paid it through my checking account, and I already printed the screen shot of the amount I owed, and the page that shows the payment cleared my account.

This can be served as an evidence of your payment. Keep it with care. Also try to get some documentation from them.

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PostPosted: Tue Jan 31, 2006 11:17 am Subject:

Just sent you this by e-mail, Bryan...Posting it here for the help for anyone else.

I called Cashnet...They gave me their collections number..1800-666-8107.

The ultra-professional way they answer the phone is, "Hello, can I help you?" No business name or anything..hmmm

She said they'll send me an e-mail by tomorrow, so we'll see what happens. I told her if I don't receive one by tomorrow, I'll be calling back.

So we'll see what happens, as the world turns, huh? Smile

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PostPosted: Tue Jan 31, 2006 11:29 am Subject:

Got your PM. Hmmm…they should understand that no excuse is going to work this time. Do let us know once you receive the email.
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PostPosted: Tue Jan 31, 2006 11:41 am Subject:

I will definately. And how the other ones react. I left my phone number list out in my car and it's raining, so I'll have to get that later..
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PostPosted: Tue Jan 31, 2006 5:15 pm Subject:

Thanks Jessica, they didn't e-mail me back today. So, I will call the number tomorrow. I forgot to call T & C to find out if they have been able to work anything out with them. They have been quiet for awhile now so I'm not sure what to think. Shocked
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PostPosted: Tue Jan 31, 2006 5:26 pm Subject:

Let me know, and we can compare.
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PostPosted: Tue Jan 31, 2006 5:30 pm Subject:

What cracks me up, they refused to sign the certified letters I sent them. What are they afraid of? LOL! They tried to harass me in the beginning but I didn't stand for it. Very Happy
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PostPosted: Tue Jan 31, 2006 5:57 pm Subject:

Who knows? Maybe they're afraid of being caught being shady. But it's even shadier to not accept your mail. How do they know it wasn't a check for them?
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PostPosted: Wed Feb 01, 2006 2:37 pm Subject:

I guess they don't know. They refused the letters is what the postman told me. I faxed them today for a debt validation and/or account history. I tried to call them but I didn't have the time to wait while they had me on hold. We'll see what happens.
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PostPosted: Wed Feb 01, 2006 2:41 pm Subject:

Quote:
How do they know it wasn't a check for them?

Why don't you write “PAYMENT” over the envelope? I think they will receive the letter this time, lol.

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PostPosted: Wed Feb 01, 2006 2:48 pm Subject:

LMAO Stanley! Good idea Laughing
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PostPosted: Wed Feb 01, 2006 5:20 pm Subject:

lol...And just to make it not a lie, you could put monopoly money in there...lol
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