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#35
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I like the look-up chat forum place. It's nice to know you can search for info on these numbers. This must be citigroup from Sears for me, since I just got off a payment plan with them and now I owe the balace (which I can't pay). That's why I made the payment plan. I think they've got enough money from me already. When I can pay again or they can put me back on a payment plan that is reasonable, then we will have reached a "happy medium".
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#37
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Pending the rights you have in your individual State you can request that they stop calling you, of which should be done in writing followed up by answering the calls and [b]clearly[b] stating that you as a consumer have X-rights according to your State (i.e. California is: 15 USC Sections 1692c & 1692d; CC Section 1788.11(d) & (e)) and that you will not discuss any account information because of your written request. At this point I request all of their information which normally gets them nervous and stating that your information is false. I then ask for their manager which either makes them cooperate or has them get their manager, which I then get ALL of THEIR information - stating that by their continued calls they are breaking the law, if they choose to continue they will be personally cited if any legal action is taken. This generally stops your calls darn near instantly with you receiving letters requesting that you call in ï* But it at least stops the calls… what you are able to wrangle out of them in writing is another arduous process all on its own. The one thing that I can say is that if you have documentation showing that you have tried your best within your means to pay your debt, even if they take you to court the judge will most likely be in your favor. Meaning, send your payments to the correspondents address “stapled†to the letter that again clearly states (repeats) your current situation and that you are in fact doing all that you can do according to your circumstances. I ALWAYS leave the paragraph relating to communications in writing AS WELL as putting a paragraph that by cashing/posting the check they acknowledge receipt and review of the letter.
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#39
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#40
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Hi all...I have rec'd phone calls from this number as well. In an effort to find out if this was true, after receiving a recording in my voicemail stating, " we are sorry we are unable to speak to you personally. We do understand you are very busy. Please give us a call regarding your citi card account at (phone number provided). Just an FYI...I called the 800 number on the citi card I do have, and after mentioning to them that I am receiving these phone calls and numerous voice messages, they told me that this number does not belong to any of their departments. It must be FRAUD! Be careful and check your accounts if you have returned the call and provided them with your personal information...i.e., social security number, address, etc. Hope this helps!
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#42
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I also google any number and in a second, there are about a thousand answers, I think that is awsome.
__________________
"It only takes a second to do something that you will regret for the rest of your life." All the Best, Luke |
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#45
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I work for a real estate business within the collections dept.
If they have the wrong # - tell them your name and how long you have had that #. You can also inform them that they are calling the wrong people and if they do not stop you will contact an atty or the atty general for your state and file a complaint. This should stop the calls right away. Also, add you home and or cellphone #s to the natl do not call list. This is an extra step you can take. |
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#46
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As long as you actually tell them that they have the wrong number, that the person they are calling for doesn't live there, they will note the acct and "bad" it out. Just telling them "stop calling" and hanging up won't do anything because they didn't find out the person can't be reached at this number.
Also, just because you tell them don't call this number anymore or you'll call your atty won't do any good unless you are in certain states. Surprisingly, most States do not have verbal cease and desist laws, therefore your request won't be taken as such. Another thing, the Nat'l do not call list doesn't matter to these calls, they are not solicitations, but rather business calls, which aren't a factor in the list. As for the phishing scam, most credit card companies have procedures in place where, in order to verify your contact information, they ask you to repeat it back to them. The idea is they don't want to be responsible if they tell your address to someone and somehow they manage to use it for fraud purposes. Just let them know you won't read it back and they should now at least give you some if not all of it for you to confirm. If you ever leery of someone calling you, you can always request they give you information about the acct in order to verify there authenticity. Another way is, after you speak to one of these people, you can always call the Cust Serv # on the back of your card and see if they have a record of the call. |







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