Hi everyone,
Since consolidation and settlement companies are there to provide a remedy for your money troubles, they all seem like light at the end of the tunnel. Not all of them are, unfortunately, and it's tough to tell which ones are on the up and up. Well, some are certainly on the down and down, what I am about to describe to you is something I really hope is an isolated incident.
Back at Protocol, I came across an account that was being mediated by Provanta, I called them and they faxed me a power of attorney to speak on his behalf. I filed it properly and gave them a call the next day feeling confident that this would be pleasant and efficient because I'd arranged settlements in the past with attorneys back when I did student loans.
Well that was a daydream and a half! They poor dude had $17000+ credit card debt, and this battle-ax who is representing him says he ony has $2000 to settle with. That obviously wouldn't cut it, I offered to arrange a payment plan with the $2k as a down payment. Battle-ax rudely stated that they only deal in lump sums, not payment plans, so take it or leave it. I explained that with the size of the debt, that little amount would not be enough to settle on! Battle-ax goes on this tirade about how the fees and interest accrued as if I'm the one who added them! Needless to say, we did not part on good terms and I really don't think this company helped the poor guy at all, just continued to drown him. Unfortunately for this fella, his debt will grow like wild mushrooms and this company will keep him in a cage.
This company is crap. I wonder what they charged that poor man to keep him in a box like that.
They are in California I believe. If any of you in California are looking for assistance with your bills, stay as far away from Provanta as humanly possible. They are a bunch of charlatans.