Copy of a letter sent out today to RA Brennan, copied to Attorney Generals in MD and IN, BBB in MD and IN and to my bank.
So how did they obtain the information and autorizations for ACH withdrawals for fees on a contract that they cannot even provide copies of.
Subject: Supposed Account Cancellation
Dear Sir
On the September the 12th 2006 we contacted your office by phone and fax cancelling the account we [b]supposedly opened with you for
credit consolidation or settlement. The first indication, knowledge of, and contact with your company came with the ACH withdrawal from our account at MSEFCU on Sept 12th. Following the discovery of this withdrawal we contacted you immediately. Neither my wife nor I gave permission for this ACH at any time and we asked you to cancel and return the $265 to our account at MSEFCU. Your staff were totally unhelpful in this respect and said the first monthly payment of the agreement, what agreement?, was a registration fee and therefore non-refundable.. At that time we demanded that the money be returned to our account and that no further withdrawals be made. I faxed a cancellation document to your office immediately following that phone call. I also asked you send me a signed copy of any agreement we supposedly were contracted to. But to date I have not received a response.
To my total dismay and anger I note that you ACH’d another $265 from our account on the 10th of October. As of this date we have not received any documents from you explaining what we supposedly signed up to or where this $265 a month is going. You have not received any list of creditors from us, so what do you base this $265 charge per month on and why?
As far as we are concerned we believe your company has committed ACH wire fraud as you can provide no evidence of an authorization from us to make the transaction with our bank.
Please take immediate action to remedy your mistakes and return the monies collected to our account at MSEFCU.