These people are horrendous. They took over a debt management plan I was in. They had no trouble debiting money out of my checking every month, but they had a lot of trouble paying my cards. They consistently paid late, making my credit much worse than it was. Then in August, they just didn't pay at all. They don't return phone calls. I am taking them to court, and I have a log of phone calls I made to them. I called at least 85 times, and I never got ONE call back. A few months ago, someone from their office called me to tell me they wanted to refund my money. This was in September, and they never did it. Now when I call to follow up, I'm back to where I was: no one returning calls.
Working with this company is the worst thing you can do for your credit.
He is going to have a class action suit against him, and at the least, he will be disbarred, so he won't be able to service your plan for long, not that he is capable of it in the first place.