Collection Agencies and Creditors

Anonymous call from 801-437-3150 - What to do?

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Author

Posted: Wed Jan 09, 2008 8:40 pm Post subject: private caller

I get this call as late as 9:45 PM id as "Private Caller". Isn't there some trick to knocking yourself off their list? Answer, hang up & *8? sumthing? Or a way to block the # all together?

ade
Guest

Debtcc Points: 100

Posted: Wed Jan 09, 2008 9:37 pm Post subject:

They are not allowed to call you after 9PM in your time zone. Opt out as the previous poster suggested. If they continue you can file suit against them for $1,000 per call. You can also keep from getting unsolicited phone calls by registering your phone at donotcall.gov _________________ Regards JCEMT Here is a list of resources for the community Site TOS

JCEMT
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Joined: 10 Sep 2007
Posts: 2996

Debtcc Points: 27124

Posted: Thu Jan 10, 2008 9:27 pm Post subject: 801-437-3150

I received a call from that number earlier today. No message and I certainly don't know anyone there. _________________ Register today to encash debtcc points.

Spokanner
Guest

Debtcc Points: 100

Posted: Mon Jan 14, 2008 8:28 pm Post subject: Dumb people must work here

I work for a company that does phone surveys, so when they called I thought I'd do the survey just to be nice and to help the lady get a complete survey. Anyway, she asked my age and I told her I was 18, and then she asked if anyone in my family worked for an ad agency. I asked her to hold on a second because I was not positive if my dad's work was considered an ad agency or not. I got back on the line and she was blabbing away about calling me back later and hung up before I could say anything. Pretty freaking rude and lame, so I think I am going to call this number a few times blocked and bug their receptionists or supervisors, who ever answers the phones.

Chelle
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Debtcc Points: 100

Posted: Tue Jan 22, 2008 8:13 pm Post subject: FRAUD...

believe me when i say this if you get that call from 801-437-3150 do no even bother answering any questions... it's a yes/no survey then more detailed answers... which if your dumb they 'll steal your idenity.... So Beware!

bjm
Guest

Debtcc Points: 100

Posted: Sat Jan 26, 2008 3:58 pm Post subject:

Call them right at their place of bussiness 208-232-1818.I told them what i thought of them.Thanks for the number.I feel alot better now.If they call again i will call them every 2 mins. [/i]

Phil says
Guest

Debtcc Points: 100

Posted: Thu Jan 31, 2008 11:20 pm Post subject:

Because these guys are surveyors and not trying to sell anything, do not call lists don't work for these guys. Those do not call lists apply only to people who are trying to sell you something or get money in some way.

Wendy
Guest

Debtcc Points: 100

Posted: Sun Feb 10, 2008 1:54 pm Post subject: Anonymous calls from (801)437-3150

This is a company that actually has a website!
You CAN write or CALL them (and their phone number is: 801-373-7735. This is the email I just sent
them at contact(at)westernwats.com and optout(at)westernwats.com:

Quote:

To Whom It May Concern:

I keep receiving calls from YOUR phone number
801-437-3150, "misidentified" as a "CCI Communications..." On the
whole, when the phone is answered, we don't hear any
response at all. But lately we receive obnoxious "hand phone dialing" beeps coming through
once we have responded with a "hello."

This is getting EXTREMELY annoying - we get calls
sometimes 2-3 times a day, and often at night, from
YOUR phone number! Our personal home phone number has been on the "Do Not Call List" since it's inception, and renewed.

You have been reported numerous times:
(see: 800notes.com/Phone.aspx/1-801-437-3150), and also note that
there are a number of VERY UNHAPPY people that you call. It doesn't matter that
you are supposedly NOT selling anything - you still pose an annoyance, are
abusing a privilege, and are a public nuisance. You ARE lawfully liable for those
facts!

I highly suggest you try to figure out just WHO is responsible, or WHY this
action is being generated from YOUR organization, and end it here and now.
How can you "portray" a legitimate business on the web, with this type of
product or promotion? It's not cute nor funny, and I suggest you clean up
your act!

The web is a very small place, after all, and you should remember that!

Kathy S., (815) 8##-####

Kathy S.
Guest

Debtcc Points: 100

Posted: Sat Feb 16, 2008 10:07 am Post subject: 801-437-3150

This number keeps calling. Shows up as CCI Communication. Wants to talk to man of the house.

busymom
Guest

Debtcc Points: 100

Posted: Sun Mar 30, 2008 4:52 am Post subject: ATTENTION : THIS WILL ANSWER ALL YOUR QUESTIONS!

Here's who is calling on this number. It is a survey company called Western Wats located in Utah. They use eleven phone numbers: 801-623-4621 through 801-623-4631. They do customer research on contract for many companies, notably for Kaiser medical, Time Warner Cable, and various banks. Also do research for the Democratic National Committee. In mid-2007 some who have received calls from this company are asked about "temporary" residents of their house, or are asked for a Spanish-speaker in the household... which indicates that they are trying to reach undocumented aliens for a survey, although who would pay for a survey like that is anybody's guess. Western Wats is not required to respect the National Do-Not-Call List, because they are conducting legitimate customer research surveys on behalf of their contractees. If you have an account at a bank which then hires WW, then they have every right to call you and ask how the service from the bank has been. If you have communications service from Time Warner, then WW has every right to call you on TW's behalf and ask how your service has been. If you are an American citizen, then WW has every right to call you on behalf of the Democratic National Committee to ask you what you think about politics. Now, as to who these callers actually are... Western Wats has two locations in Provo, Utah (about 20 miles south of Salt Lake City): 290 West Center Street in Provo, UT 84601. At the corner of South 3rd Street West, two blocks east of Pioneer Park and two blocks west of University Avenue. This is the business office. 701 Timpanogos Parkway in Orem, UT 84097. Orem is on the northern outskirts of Provo, and Western Wats is at the corner of Timpanogos Parkway and Research Way, just across the railroad tracks from Orem Cemetery. This building is their call center. Why don't they answer when you pick up? Because their automated dialing system calls a batch of numbers at once, and the first one to make a live connection is routed to one of their phonejockeys, and the rest of the calls are dropped. Yes, this is highly annoying, but it is the most efficient way (in their eyes) to get the maximum number of completed surveys per hour. How can you get them to stop calling you? There are three ways. First, when you get a call from 801-623-4621 or -4622, -4623, etc. through -4631, you wait until a real person speaks, then just ask them (in your sweetest voice) to "please remove this number from the call list." If the phonejockey is not a complete a-hole, they will tap a few keys and remove your number. The second way is to go online to their website. Just add ".com" to the company's name. On the website, there is a link to a page where you can enter your number and ask that they remove you from their call list. The third way is to contact Western Wats directly. By mail, use the address of the business office in Provo listed above: Western Wats 290 West Center St. Provo, UT 84601 By phone, call them at: (801) 373-7735 I hope that helps to clear up the mystery of who is cluttering up your phone's caller log. Yes it is very annoying that they block their outgoing caller-ID, but that's not the fault of the poor young people working as phonejockeys. Don't take your frustration out on the people who call, because they're already frustrated themselves. If they had any career prospects right now, then they wouldn't be slaving away on the phones for a pittance over minimum-wage. Most are students who couldn't give a darn about what survey they are carrying out, and this type of work makes them develop a pretty thick skin, pretty quickly. They develop what I call "personality callouses" so any foul language you might hurl at them just washes right off (and your rant will likely be recorded anyway, so don't be a jerk!) On a sidenote to Western Wats: why don't you change your outgoing caller-ID to say "survey" instead of "unavailable"? If I see "unavailable" on an unknown incoming call, there's just Zero Chance that I'm going to pick up. But if I see "survey" then I get the option to decide whether I'm not too busy to answer a few questions. I'm betting that you only get a few "hits" per 1,000 placed calls. If your caller-ID said "survey" then I'd bet that you'll double or triple your number of "hits".